Lucy Emoh

Experienced care professional within CQC-regulated residential and supported living services

Talent

LondonMember since July 5, 2026

Senior support and shift leadership within residential servicesCQC compliance, evidence-based documentation and audit readinessSafeguarding adults and children, escalation and incident managementPositive Behaviour Support and de-escalation strategiesRisk assessment, behaviour support and care planningMedication administration and recording (MAR accuracy)Staff guidance, mentoring and on-shift decision supportTrauma-informed and person-centred care deliveryMulti-agency and family communication

Hire this person

Send a job offer directly to this candidate

About

Experienced care professional within CQC-regulated residential and supported living services, supporting young people and adults with Learning Disabilities, Autism (ASD), complex mental health needs and behaviours that challenge. Demonstrates strong senior-practice capability including shift leadership, safeguarding, complex behaviour support, risk management and high-quality documentation. Holds a Postgraduate Certificate in Healthcare Leadership and is currently working toward a Level 5 Diploma in Leadership for Health & Social Care (Registered Manager pathway), alongside CBT certification.

Seeking progression into a Deputy Manager role to further contribute to service quality, regulatory compliance and staff development.

Experience

Healthcare Assistant / Support Worker at Leaf Complex Care (2025-01 – Present)

Provide specialist support to individuals with complex mental health and behavioural needs within regulated care settings.

Deliver consistent, person-centred care aligned with individual care plans, risk assessments and Positive Behaviour Support strategies.
Monitor physical and emotional wellbeing, identify escalation risks, and follow safeguarding and escalation procedures appropriately.
Support medication administration in line with training and maintain accurate daily records, incident reports and communication logs to CQC standards.

Support Worker / Senior Support Worker at D Triumph Care Ltd (2023-10 – Present)

Support individuals within supported living services to develop independence, emotional regulation and daily living skills.

Respond to periods of distress using structured, trauma-informed approaches and de-escalation techniques.
Assist with care plan reviews, risk assessments, behaviour support strategies and safeguarding documentation.
Provide guidance to less experienced staff during shifts to ensure consistency, safety and adherence to organisational standards.

Team Leader at South Atlantic Healthcare Limited (2021-01 – 2023-10)

Provided on-shift leadership across residential and community-based services supporting young people in distress and the neurodivergent community.

Led staff teams during complex and high-risk situations, coordinated responses to behaviours that challenge, and ensured safeguarding, incident reporting and follow-up actions were completed accurately.
Supported staff practice, decision-making and adherence to policies while maintaining safe, consistent and person-centred service delivery aligned with CQC expectations.