Lucy Freeman

I am currently a Senior Sister within the Emergency Department of QHB. I have a problem solving mind and continuously develop quality improvement tools and ideas. The aim is to provide support to my colleagues and in turn provide an excellent patient journey. I am looking to move away from the NHS for the ideal role.

My expertise is providing support to the multidisciplinary team. I currently manage all aspects of training, governance, clinical skills and wellbeing of a select group of registered nurses, nursing associates and healthcare support workers. But I have also realised the importance of extra support to our new internationally recruited nurses, therefore I have developed a new group to specifically assist them in to integrating in to the emergency department and overcome any barriers through reassurance and communication.

I am an advocate for change, to ensure our patients experience safe and effective person centred care.

I collate data from incidents, audits or problems highlighted and lead on implementation of strategies and learning to reduce harm to our patients.

My approachable leadership style means I can explain the underpinning knowledge around why we audit, why we escalate a deteriorating patient in accordance to protocol, and why we have changes occurring in the department. My colleagues see I am a motivational and influential leader due to this approachability and ability to listen. I want the best for my colleagues and the patients they care for. In turn, my colleagues will go above and beyond and take exceptional pride in the care they provide their patients.

Becoming a ward manager would be an ideal job role.

I want to help deliver the safest care and provide the best clinical outcomes for our patients. I have a true passion for doing more, to help the public live healthy independent fulfilling lives. The aim is to keep people Well. I am an advocate for healthy lifestyle. I have completed additional courses around Professional Nurse Advocacy, Wellbeing Champion and Alternative Therapies to help educate all people around resilience, stress management and healthy living.