Lucy Mwadime

Dedicated and compassionate professional with a strong background in care assistance and administration. Proven ability in customer service, managing care responsibilities, and maintaining organizational standards.

Care Assistant - Marton Care Homes - Darlington

(2018-01 - 2024-12)

• Provided daily care to residents, ensuring their physical and emotional well-being.
• Managed medication schedules and assisted with personal hygiene tasks.
• Developed strong relationships with residents, offering companionship and emotional support.
• Coordinated with healthcare professionals to deliver comprehensive care plans.

Receptionist/Administrative Assistant - Citizen Advice - Darlington

(2017-01 - 2017-12)

• Managed front desk operations, including greeting clients and handling inquiries.
• Maintained and organized client files and documents.
• Provided administrative support to the team, including scheduling appointments and managing correspondence.

Cleaner - Morrisons Supermarket - Darlington

(2016-01 - 2016-12)

• Maintained cleanliness and hygiene standards across the store.
• Assisted with stock organization and floor management.

Receptionist/Administrative Assistant - TV Licensing (Capita)

(2015-01 - 2015-12)

• Received and processed checks.
• Filed and organized financial documents.
• Prepared and sent bill letters to customers, handling sensitive information with care.

Warehouse Operative - Amazon Warehouse - Darlington

(2014-01 - 2014-12)

• Handled product packaging, sorting, and inventory management.
• Ensured the timely and accurate processing of orders.

Receptionist - Diani Sea Lodge - Kenya

(2013-01 - 2013-12)

• Managed the reception area, providing a warm welcome to guests.
• Handled bookings, inquiries, and guest check-ins/check-outs.
• Assisted with administrative tasks and ensured smooth daily operations.

High School education - Mbaraki Girls High School (2006-01 - 2009-12)

Primary Education - Mwandisha (1998-01 - 2005-12)