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Lucy

Lucy

Career Change

Talent
NorthamptonMember since September 28, 2026
Handling complaints or challenging situations professionallyMicrosoft OfficeComputer skillsUnderstanding and responding to customer needsReliable and punctualProviding excellent customer serviceiConnectTime Management
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Handling complaints or challenging situations professionallyMicrosoft OfficeComputer skillsUnderstanding and responding to customer needsReliable and punctual

About

Approachable, professional, organised and reliable with over six years' experience working in childcare. Experienced in maintaining accurate records & handling multiple responsibilities in busy environments, communicating with a range of people, and managing daily routines. Confident working in a team and independently.

I have a calm, friendly and professional approach with a strong attention to detail. Looking to transfer my existing skills into a new career. Enhanced DBS (continuous update service).

Experience

Early years educator at School house day care (2025-11 – Present)

As Deputy & Room Leader, took on additional responsibility for the smooth running of the room and supported colleagues to maintain a high quality of care.

  • Worked effectively under pressure and remained calm when dealing with unexpected situations or concerns.
  • Built strong rapport with parents, colleagues and other outside professionals.
  • Managed confidential information responsibility and maintained professional standards when communicating sensitive information.
  • Used iConnect to record and share daily information with the parents, including meals, accidents/incidents, personal care and meals.
  • Completed 2-year progress checks, ensuring the information was recorded appropriately.

Bank at Child First (2025-04 – 2025-06)

  • Communicated professionally with parents and colleagues on a daily basis, answering questions and providing clear information about children's development, routines and wellbeing.
  • Organised daily activities and routines while managing multiple tasks and challenging priorities.
  • Maintained a safe, clean and organised environment.
  • Make sure that safeguarding, health and safety, and welfare requirements are consistently met.
  • Maintained OFSTED standards and CPD training.

Apprentice at Omnipresence nursery school (2020-10 – 2024-12)

Completed lvl 3 childcare.

  • Supported children's learning through planned activities aligned with EYFS.
  • Worked with SENCO to support SEND children with personal and social development.

Education

Level 3 Diploma in Early Years Educator in Early Years Education – Inspiro Learning (2023)

CACHE Level 2 Health and Social Care in Health and Social Care – Northampton College (2019)

CACHE Level 2 Childcare in Childcare – Northampton College (2018)

GCSE English Language in English Language – Northampton College (2020)

Functional Skills Maths Level 2 in Mathematics – Highfields (2024)

BCS Level 2 ECDL Certificate in IT Application Skills (QCF) in Information Technology (2016)

Skills

Career Change

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