Lucy Wood

Reliable, approachable, and friendly with extensive experience in Retail, Hospitality, and Customer Service. Highly motivated, hardworking, and punctual with excellent timekeeping skills. Experienced in working with the public, delivering outstanding customer service, and working well in team environments. Flexible with working hours and willing to take on extra shifts when required. Positive, enthusiastic and always willing to learn.

Retail Assistant - Select - Kettering

(2022-01 - 2024-12)

• Restocked shop floor and managed displays
• Served customers and processed payment transactions
• Prepared store for seasonal sales and applied discounts

Retail/Sales Assistant - Poundstretcher - Kettering

(2022-01 - 2022-12)

• Operated tills and handled payments
• Arranged products on shelves and promotional displays
• Unpacked deliveries and maintained store cleanliness
• Replenished goods and rotated stock

Christmas Sales Assistant - Superdrug - Rushden

(2021-01 - 2022-12)

• Replenished stock and priced items
• Served customers on tills, ensuring excellent service
• Maintained store presentation and cleanliness

Café Assistant - Wicksteed Park - Kettering

(2016-01 - 2016-12)

• Served hot food and drinks
• Maintained café cleanliness and hygiene standards

Team Member - KFC - Kettering

(2013-01 - 2023-12)

• Served customers at drive-through and tills
• Prepared orders accurately and efficiently
• Cleaned restaurant in line with health and safety procedures
• Trained new team members and supported management

Level 1 Diploma - Hospitality and Catering - EYS

Certificate of Achievement - Customer Service - Tresham College

Level 1 Certificate - Employability Skills - Northampton College

GCSEs - English, Maths, ICT, Food Technology - Sir Christopher Hatton School