Luiza Alamani

Operated store POS system to process daily cash and credit card transactions with 100% accuracy. Stocked, replenished and organised shelves to ensure consistent levels of product availability. Remained customer-service oriented and helpful all the times.

Customer Service - LIDL - Watford, United Kingdom

(2022-02)

• Operated store POS system to process daily cash and credit card transactions with 100% accuracy.
• Stocked, replenished and organised shelves to ensure consistent levels of product availability.
• Remained customer-service oriented and helpful all the times.
• Maintained a clean and organised work space.
• Assisted in the building of displays.
• Assisted customers during the shopping and check out experience.

Administrative Office Assistant - LOVE RADIO & RADIO DJ - Tirana, Albania

(2019-08 - 2021-08)

• Greeted clients and provided them with information and superior service
• Handled calls, collected personal information and managed schedules
• Managed the office database, mail, payroll distribution and the physical setting of the front office
• Coordinated and scheduled all company meetings, appointments, interviews and inspections.
• Problem solved for each department to maintain timely completion of parts and meet strict deadlines
• Monitoring
• Produced transcripts programme logs and running orders
• Secured clearances and licences as necessary
• Supported the production team.
• Maked administration agenda
• Type drafts, memo, and emails
• Opened, sorted and distributed incoming messages and correspondence throughout the department
• Obtained signatures for financial documents and external invoices

Teacher in a Primary School - SABAUDIN GABRANI SCHOOL - Tirana, Albania

(2017-02 - 2019-06)

• Work with childrens to make sure they understand
• Set up and tidy classrooms for lessons
• Look after children who are upset or unwell
• Use energetic and creative teaching methods to ensure pupils remain engaged, using a wide variety of teaching resources such as flashcards and interactive whiteboards
• Develop lesson plans in line with curriculum objectives and in preparation for assessments
• Work closely with parents and careers, providing constructive feedback and discussing their child's needs to incorporate into the classroom environment

Assistant of Hairdressers - HAIR STYLE LORI - Tirana, Albania

(2017-02 - 2017-09)

• Straightening, styling, colouring, cutting also washing and drying hair, highlights
• Book and confirm appointments via phone and email
• Welcoming customers & talking to them about their requirements
• Communicating with all types of customers, listening to their needs
• Keeping the salon and equipment safe and clean
• Flyering& promotional work where necessary to increase clientele

Call Centre Operator - INFOVEST - Tirana, Albania

(2016-02 - 2016-11)

Vocational high school - Economy and Administration - Vocational high school (2012-09 - 2015-06) AGRINIO, Greece

Hairdresser Specialist - Hairdressing - Private vocational training institute Tomi (2014-10 - 2015-06)

Babysitter - Education - DRFPP 4 (2016-01 - 2016-04)

Elementary School Teacher - Training for pre-school teachers - Albanian University (2016-10 - 2019-06)

Master - Didactic School - Albanian University (2019-09 - 2020-07)

Certificate - Business and Management - Elizabeth School of London (2024-01) London, United Kingdom

Certificate - Business and Management - Elizabeth School of London (2024-01) London, United Kingdom