Youth Volunteer Worker - Free2Talk
(2026-01)
- Lead and facilitate weekly sports and creative arts sessions for children aged 8–11, fostering confidence, teamwork, and self-expression.
- Create a safe, welcoming, and inclusive environment where young people can develop social skills and positive relationships.
- Plan and deliver engaging activities that encourage participation, creativity, and physical wellbeing.
- Work collaboratively with staff and volunteers to support the wider objectives of the organisation and respond to the individual needs of participants.
- Contribute to future planning discussions and programme development, gaining experience in community engagement and social impact initiatives.
- Develop leadership, organisation, and safeguarding awareness through direct work with children and families.
Bar and Waiting Staff - J D Wetherspoon
(2025-10)
- Deliver high-quality customer service in a fast-paced, high-volume hospitality environment, serving hundreds of guests during peak trading periods.
- Balance multiple responsibilities simultaneously, including bar service, table service, food running, cash handling, and maintaining operational standards under pressure.
- Thrive during demanding seasonal periods and major events, consistently contributing to the team in meeting service and sales targets while maintaining speed and accuracy.
- Develop strong communication and interpersonal skills by engaging with a wide range of customers and adapting to diverse situations with professionalism.
- Work efficiently within a large team, coordinating with colleagues to ensure smooth service during long shifts and high-pressure environments.
- Demonstrate resilience, adaptability, and time management through extended working hours and rapidly changing priorities.
- Maintain high standards of cleanliness, food safety, and responsible alcohol service while adhering to company policies and legal regulations.
- Build confidence in conflict resolution and problem-solving by managing customer queries and resolving issues in a calm and effective manner.
Sales Representative / Marketing Assistant - Matrix Alliance – Modern Milkman Campaign
(2025-08 - 2025-08)
- Selected from over 100 applicants (only 5 hired) due to strong interpersonal skills and growth potential.
- Delivered consistent sales results, engaging with 50–80 households per shift and achieving daily targets in a high-pressure, commission-based environment.
- Secured 10 customer sign-ups within 48 hours during the first week in the field – a strong achievement for an entry-level sales role.
- Gained direct training in objection handling, lead qualification, and closing techniques, applying consumer psychology to tailor pitches effectively.
- Operated within an elite progression system, designed to develop leaders toward running independent offices with investor backing (including acquisition pathways through industry leaders like Alex Hormozi's Acquire.com).
- Recognised by the Managing Director for strong potential in the sales field and offered mentorship for career progression.
- Contributed to maintaining an extremely professional and ambitious work culture, with opportunities to work abroad.
- Left role voluntarily due to a conflict with personal values after a difficult client interaction; recognised that sales require consistent energy transfer, and preserving integrity was a priority.
Supervisor - Berry Recruitment
(2024-09 - 2024-12)
- Led a small team to ensure efficient front-of-house operation and time-sensitive table turnover during high-volume periods.
- Trained new staff in order systems and customer etiquette, reducing errors and improving guest satisfaction scores.
- Assisted management in hitting service time KPIs, improving average delivery time by 15%.
Waiter - Berry Recruitment
(2023-12 - 2024-01)
- Delivered exceptional table service in fast-paced environments, handling multiple tables with precision and composure.
- Used POS systems to accurately take and process orders, while maintaining strong communication with kitchen staff.
- Balanced customer needs, complaints, and expectations—maintaining a warm, calm presence throughout.
Warehouse Operative - Industria / Bleckmann
(2023-06 - 2023-12)
- Maintained accuracy in stock handling and dispatch, supporting high-efficiency shipping standards.
- Worked collaboratively across shifts to meet daily logistics targets.
Warehouse Operative - The White Company
(2023-01 - 2023-04)
- Handled high-value goods and contributed to team-wide improvements in order processing accuracy and inventory control.
Sales Associate - TK Maxx
(2021-12 - 2022-12)
- Fostered genuine customer relationships with a warm, consultative approach—contributing to repeat business and exceeding monthly sales targets.
- Spearheaded a holiday campaign where I dressed as a bear to raise over £3,500 for Save the Children.
Sales Associate - Sports Direct
(2021-01 - 2021-12)
- Oversaw inventory operations, minimising waste and optimising shelf availability—ensuring smooth customer journeys during peak retail seasons.
Legal Intern - Browne Jacobson LLP
(2021-04 - 2021-05)
- Participated in simulated legal negotiations, learning strategies to navigate conflict, find middle ground, and secure win-win outcomes.
