Luke Carville

Dedicated career changer and a learning horticulturist with practical experience gained through volunteering at Platt Fields Market Garden and Lyme Park (National Trust), alongside a work placement at RHS Garden Bridgewater. Recently, I had completed the RHS Level 2 Certificate in Practical Horticulture and awaiting exam results for the RHS Level 2 Certificate in the Principles of Plant Growth and Development. Alongside practical gardening skills, I bring over eight years' professional experience in customer service, which means I have crucial communication and teamwork skills.

Currently 29 years old and seeking a full-time employment in a horticultural role where I can continue developing my practical knowledge while making a positive contribution to a professional gardening team.

Community Gardener Volunteer - Manchester Urban Diggers (MUD) – Platt Fields Market Garden

(2025-06 - 2025-10)

• Assist with sowing, planting, harvesting and maintaining fruit and vegetable crops.
• Carry out routine weeding, watering and general garden maintenance.
• Help prepare growing areas and maintain productive planting spaces throughout the growing season.
• Support sustainable growing practices, including crop rotation and composting.
• Work collaboratively with volunteers to create a welcoming and productive community environment.

Garden Team Work Placement - RHS Garden Bridgewater

(2025-09 - 2025-09)

Covering the first week of September 2025

• Assisted with planting, pruning and maintenance of ornamental gardens.
• Applied practical horticultural techniques within a professional garden setting.
• Worked alongside the arboriculture team, observing tree management techniques and assisting with daily maintenance activities.
• Gained valuable insight into the operation of one of the UK's leading public gardens.

Volunteer for the Garden Maintenance Team - Lyme Park (National Trust)

(2025-09)

• Assisted with seasonal maintenance of formal gardens, including pruning, edging and weeding.
• Supported the Head Gardener and other senior garden members with planting and maintaining displays within the Italian Garden.
• Carried out mowing and general grounds maintenance.
• Assisted with potting-on and nursery tasks.
• Worked safely and effectively as part of a volunteer gardening team.

Sales Assistant (Weekend Shifts) - WHSmith, Manchester Airport

(2025-09)

• Deliver excellent customer service in a fast-paced international airport environment, assisting customers from a wide range of backgrounds.
• Replenish stock efficiently to maintain product availability and high presentation standards throughout the store.
• Carry out regular date checks and stock rotation to ensure product quality and compliance with food safety procedures.
• Maintain a clean, organised and well-presented shop floor while supporting the team during busy trading periods.
• Work collaboratively with colleagues to provide an efficient service in a busy, year-round retail environment.

Customer Service Advisor (2019–2020) to Accessibility Advisor (2020–2025) - Sky, Stockport

(2019 - 2025)

• Developed excellent communication and customer service skills.
• Resolved complex customer issues through effective problem-solving.
• Worked collaboratively within high-performing teams.
• Contributed to pilot projects improving customer accessibility and service delivery.

Team Member - Co-operative, Cheadle Hulme

(2018 - 2019)

• Delivered excellent customer service in a busy retail environment.
• Managed stock replenishment and completed health and safety checks.
• Awarded the Golden Ticket Award for outstanding customer service.

Team Member - Cineworld, Didsbury

(2017 - 2018)

• Maintained high standards of cleanliness and presentation.
• Worked efficiently within a fast-paced team environment.

Volunteer – Front of House - HOMEmcr, Deansgate Castlefield in Manchester

(2017 - 2018)

• Assisted visitors and supported the smooth running of events.
• Developed strong public engagement and communication skills.

Radio Technical Operator (Intern) - Imagine FM, Stockport

(2018 - 2019)

• Operated studio equipment during live broadcasts for local sports and morning show.
• Demonstrated attention to detail in a fast-paced environment.

RHS Level 2 Certificate in Practical Horticulture - Horticulture - Myerscough College – Warrington Campus

RHS Level 2 Certificate in the Principles of Plant Growth and Development - Horticulture - Myerscough College – Warrington Campus

BA (Hons) Television & Radio - Television & Radio - University of Salford

BTEC Level 3 Extended Diploma in Creative Media Production - Creative Media Production - Stockport College

English Language - English Language - Stockport College

GCSEs (or equivalent) - General Education - Cheadle Hulme High School