Luke McCausland
Adventure Marshall
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About
Supervised customers across adventure activity areas, ensuring safe participation at all times. Responded quickly and professionally to incidents, emergencies, or customer concerns. Worked as part of a team to manage busy peak times, including school groups and events.
Experience
Adventure Marshall - We Are Vertigo - Newtownbreda
(2024-09 - 2024-12)
- Supervised customers across adventure activity areas, ensuring safe participation at all times.
- Responded quickly and professionally to incidents, emergencies, or customer concerns.
- Worked as part of a team to manage busy peak times, including school groups and events.
- Trained new staff on safety protocols and site operations.
- Supported customers of all ages, providing guidance and reassurance where needed.
Menswear Sales Assistant - Warnock's - Lisburn road
(2025-01 - 2025-08)
- Processed sales transactions accurately using POS systems, including cash and card payments.
- Merchandised stock and ensured displays were tidy, attractive, and aligned with store standards.
- Provided excellent customer service, assisting customers with selecting products.
- Handled stock replenishment, tagging and organisation of inventory in the stock room and sales floor.
Education
GCSEs - English language, English Literature, Maths, Further Maths, Biology, Chemistry, Physics, Technology, Physical Education, German - Royal Belfast Academical Institution (2019-09 - 2026-06)
A-levels - Economics, Business Studies, Sports Science - Royal Belfast Academical Institution (2019-09 - 2026-06)
