Luke McCausland

Supervised customers across adventure activity areas, ensuring safe participation at all times. Responded quickly and professionally to incidents, emergencies, or customer concerns. Worked as part of a team to manage busy peak times, including school groups and events.

Adventure Marshall - We Are Vertigo - Newtownbreda

(2024-09 - 2024-12)

• Supervised customers across adventure activity areas, ensuring safe participation at all times.
• Responded quickly and professionally to incidents, emergencies, or customer concerns.
• Worked as part of a team to manage busy peak times, including school groups and events.
• Trained new staff on safety protocols and site operations.
• Supported customers of all ages, providing guidance and reassurance where needed.

Menswear Sales Assistant - Warnock's - Lisburn road

(2025-01 - 2025-08)

• Processed sales transactions accurately using POS systems, including cash and card payments.
• Merchandised stock and ensured displays were tidy, attractive, and aligned with store standards.
• Provided excellent customer service, assisting customers with selecting products.
• Handled stock replenishment, tagging and organisation of inventory in the stock room and sales floor.

GCSEs - English language, English Literature, Maths, Further Maths, Biology, Chemistry, Physics, Technology, Physical Education, German - Royal Belfast Academical Institution (2019-09 - 2026-06)

A-levels - Economics, Business Studies, Sports Science - Royal Belfast Academical Institution (2019-09 - 2026-06)