Luke Norris

Reliable and practical professional with strong leadership, teamwork, and problem-solving skills developed through hands-on roles in animal care, warehousing, and vehicle inspection. Enthusiastic about learning new skills and taking on challenges, with proven experience working independently and leading teams. Excellent communication and people skills gained through public-facing roles. Holds a full UK driving licence and rides a motorbike, providing flexible transport options.

Inspector Team Leader at Austin Barclay (2018-10 – Present)

• Lead a team of five inspectors, ensuring daily individual and team targets are met
• Assess and grade vehicle condition to support accurate valuation for auction
• Manage site health and safety requirements and compliance
• Attend operational meetings to ensure smooth site performance
• Adaptable across Auction Hall, Inspection Hall, Refurbishment Area, and Yard operations
• Attended Managers courses.

Warehouse Operative at Alliance Healthcare (2016-03 – 2018-10)

• Picked and packed medical supplies, including controlled and hazardous drugs
• Trusted to work in secure and temperature-controlled environments
• Trained on Man-Up VNA trucks to stock high-level racking
• Supported a Scottish branch for six weeks, working extended and overnight shifts
• Worked independently on demanding shifts alongside management

Volunteer / Team Leader at Morley Exotic Animal Rescue (2013-07 – 2017-06)

• Cared for a wide range of exotic animals
• Responsible for feeding, cleaning, handling, and welfare
• Represented the charity at public events and educational sessions
• Promoted to Team Leader, leading teams of up to six volunteers
• Trained new volunteers and work-experience students
• Trusted to work independently and unsupervised

Work Experience at Stables (2012-08 – 2012-08)

• Assisted with horse and dog care
• Maintained fields and removed hazardous plants
• Carried out ground's maintenance tasks
• Learned safe animal-handling procedures

Level 3 Diploma in Animal Management and Zoology – Askham Bryan College (2013 – 2015)

– Morley Academy (2008 – 2013)