Luleka Ngaleka

Results-driven Public Relations officer with 1+year of experience in a public Hospital, a dedicated and detail-oriented Office Administrator with 3+ years of experience providing exceptional administrative support, maintaining accurate records, and coordinating meetings and events. I am a self-motivated, goal oriented individual who is always looking for a challenge to enhance my skills and knowledge. I adapt easily to different kinds of environment, able to work with little supervision and seeking for a role which allows me to continue learning as I provide high quality work, and encourages me to flourish in the industry.

Internship at ALFRED NZO HEALTH DISTRICT OFFICE (2025-01 – Present)

• Responsible for all the administrative related duties in the office
• Responsible for liasing with stakeholders with e-mails and Telephone
• Responsible for providing support vist to the facilities under the district
• Responsible for developing and distributing internal communications such as emails and memos to keep employees informed
• Responsible for planning and executing events to promote the organisation's mission and activities
• Responsible for handling switchboard

Project Administrator at ICEBO ENVIRO PROJECTS (2022-01 – 2025-01)

• Responsible for updating all projects information on computer for reporting purposes on monthly meetings.
• Responsible for filling in tender documents and submitting them within stipulated time frames.
• Responsible for capturing and updating all projects data on the computer
• Responsible for managing office inventory such as stationery
• Responsible for maintaining safety and Hygiene standards of the office
• Responsible for retrieving required project information.
• Responsible for generating spreadsheet ( Statements & invoices)
• Responsible for updating saved project information on computer on weekly basis
• Responsible for validating all the reports to ensure completeness and correctness
• Responsible for updating and filing all projects records
• Responsible for managing company resources, administrative maintainance, and Human resources
• Responsible for tracking documents submitted to project interested and affected parties
• Responsible for capturing and transferring project information from manual document to electronic document

Inservice trainee at E.G & USHER MEMORIAL HOSPITAL (2018-01 – 2020-01)

• Responsible for liasing with, and answering enquiries from media, individuals and other organisation's, often via telephone and e-mail.
• Responsible for handling telephone calls and enquiries and refer them to appropriate office, taking telephone message
• Responsible for taking minutes, record keeping, preparing agenda and venue before the meeting
• Responsible for providing administrative support to management members
• Responsible for welcoming visitors, assisting them with filling visitors register and direct them to the appropriate office
• Responsible for capturing and updating complaints on a computer ( Complaints register)
• Responsible for validating reports to ensure consistency
• Responsible receiving, register and track documents submitted from the office of the CEO.
• Responsible for transferring complaints from manual document (Hard copy complaints form) to an electronic document
• Responsible for updating and filling records from the CEO and PROs office
• Responsible for continous updating of information on computer to prepare for reporting in monthly meetings
• Responsible for retrieving the required information
• Responsible for compiling statical data and submit it to FIO
• Responsible for capturing complaints, compliments and suggestions on Web ideal Clinic.
• Responsible for providing BathoPele Principles training to all sections of the Hospital

Computer and Office Admin Certificate in Computer and Office Administration – Othando Training Centre (2022)

National Diploma in Public Relations in Public Relations – KSD TVET College (2020)

Grade 12 – NTUKAYI SENIOR SECONDARY SCHOOL (2014)