Lulu Vernon

Having transitioned from film, I am now seeking a full-time role in hospitality to build on my extensive customer service experience. I have extensive barista experience and have worked in fast-paced, high-pressured venues such as The Kia Oval and the O2 Arena. During my long-term barista role at Waterstones, I focused on fast, efficient coffee service while creating a warm atmosphere through maintaining a friendly and calm energy.

My background in technical film work has instilled a meticulous attention to detail and a proactive approach to problem-solving that I apply to every shift. I am a reliable, service-focused team player eager to bring my adaptability and energy to a full-time hospitality role.

Freelance Scenic Artist at Multiple studios (2023-07 – 2025-12)

Thrived in highly demanding, fast-paced studio environments, managing tight deadlines and collaborating with large teams to deliver major projects for clients like Burberry and Marvel.

Barista at Forvis Mazars & Constellation Agency (2025-01 – 2025-04)

I received specialty barista training, allowing me to confidently deliver coffee with speed in fast paced environments, like KPMG and Global Radio, while still providing excellent customer service. My amiable service and ability to multitask led to an offer of a permanent role.

Waiter at Llewellyns (2025-01 – 2025-03)

I provided high-end table service in a refined dining setting. Using the daily tastings and thorough wine inductions, I learned to confidently convey tasting notes and backgrounds to give personal recommendations.

Usher & Bar Staff at Bridge Theatre and New Wimbledon Theatre (2021-11 – 2023-12)

This versatile role included retail work, bar service, and ushering. I calmly handled high-pressure intervals, serving a large volume of customers efficiently. I also assisted with event setup and merchandising.

Barista and Bar Staff at Constellation Agency (2021-06 – 2021-09)

I thrived in high-pressure shifts across some of the busiest venues in the country, such as the Kia Oval and the O2 Arena, adapting my service style for a diverse range of customers. I was fully trained in silver service and barista work.

Barista and Bookseller at Waterstones Brighton (2019-11 – 2020-09)

I balanced high-volume barista service with tailored book recommendations, managing everything from café operations and stock to shelving and organising books. I helped set up and run author signings, monthly book clubs, and children's events. As I worked as both a barista and bookseller, I strived to create a welcoming and cohesive experience for customers in the shop.

I also performed admin work including replying to emails, answering the phones, ordering stock, and used the internal system Phoenix.

Sales Assistant at FOLD Brighton (2019-08 – 2019-11)

I independently managed the shop floor, consistently exceeding sales targets by pairing my thorough product knowledge with a perceptive nature to offer personalised recommendations. I balanced stock upkeep, bookkeeping, and customer queries while always remaining present and attentive for anyone walking through the door.

Waiter and Runner at Jamies Italian Brighton (2018-08 – 2019-07)

BA Hons in Technical Arts of Theatre and Performance – Wimbledon College of Arts, UAL (2020 – 2023)

Erasmus Programme in Fine Art – Accademia di Brera (2022 – 2022)

Level 4 Foundation Degree in Art and Design – Greater Brighton MET (2018-09 – 2019-06)

International Baccalaureate Diploma – Varndean College (2016 – 2018)