Luthando Vili

Senior Business Analyst and Process Engineering Consultant with 16+ years of experience delivering business transformation, process optimization, system implementations, and digital solutions across banking, insurance, investments, tax, and financial services. Proven track record of leading requirements elicitation, stakeholder engagement, process redesign, data migration, onboarding solutions, product implementations, and Agile delivery initiatives for leading organizations including RMB, Liberty, Nedbank, STANLIB, Momentum, Sanlam, and IQbusiness. Experienced in translating complex business needs into scalable technology solutions through business analysis, process engineering, user story development, gap analysis, functional specifications, and testing support.

Specialized in Agile and Waterfall delivery methodologies, business process management, digital transformation, and enterprise change initiatives.

Business Analyst (Agile) at RMB (2025-12 – Present)

• Gathered and documented business requirements for onboarding workflow initiatives.
• Developed and refined user stories within Agile delivery teams.
• Supported visibility layer implementation projects through detailed business analysis.
• Collaborated with stakeholders, developers, and product owners to define business solutions.

Business Analyst (Agile) at Liberty (2023-12 – 2025-11)

• Led requirements elicitation workshops and stakeholder engagements.
• Produced business requirements, user stories, and process documentation.
• Performed AS-IS and TO-BE process analysis and redesign.
• Conducted impact assessments and gap analysis for system enhancements and new functionality.
• Supported Agile delivery teams throughout project lifecycles.

Process Engineer (Agile) at Nedbank (2022-12 – 2023-11)

• Led process improvement initiatives and process transformation activities.
• Conducted impact analysis and gap analysis for system migration programmes.
• Developed process architectures and value chain mappings.
• Collaborated with business, technology, and data teams to define future-state operating models.
• Delivered process documentation and user stories for enterprise transformation projects.

Senior Business Analyst (Agile) at STANLIB (2022-01 – 2022-11)

• Led business and functional requirements gathering across investment administration initiatives.
• Facilitated workshops with business stakeholders and solution architects.
• Produced functional requirements, business specifications, and process models.
• Supported offshore data migration initiatives and advisor onboarding transformation projects.
• Assisted testing teams to ensure requirements traceability and solution quality.

Tax Business Analyst (Agile) at Momentum (2021-05 – 2021-12)

• Managed tax-related business analysis activities and regulatory change initiatives.
• Facilitated stakeholder workshops and requirements gathering sessions.
• Designed data migration solutions and supported implementation activities.
• Conducted process analysis and testing of tax calculations and system enhancements.

Senior Specialist: Business Analysis at Liberty Africa (2017-08 – 2021-04)

• Led multi-country product implementation initiatives across Southern Africa.
• Delivered requirements, testing, training, and operational readiness activities.
• Supported product launches across Uganda, Namibia, Botswana, Zambia, Lesotho, and Eswatini.
• Designed scalable operating models and premium collection solutions.
• Developed business requirements, process improvements, and system enhancements.

Process Engineer at Nedbank Payments & Cards

Senior Principal Consultant at IQbusiness

Business Analyst at Sanlam

Process Analyst / Business Analyst at Nedbank

BCom Honours in Financial Management – University of South Africa

Bachelor of Commerce in Commerce – University of the Free State

Foundation Management Development Programme in Management Development – Gordon Institute of Business Science (GIBS)