Soft services/Cleaning/Housekeeping supervisor
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Dynamic Housekeeping Supervisor with over 5 years of experience in Abu Dhabi, managing soft services across hospitals, malls, schools, and university facilities. Proven ability to lead large teams, maintain strict hygiene standards, and deliver KPI-driven service in high-traffic and critical environments. Strong expertise in UAE health & safety regulations, infection control, and client satisfaction.
Housekeeping Supervisor at Gulf Catering & Support Services LLC (2022-01 – 2025-11)
Supervised soft services operations at Reem Mall & Zayed University, managed large teams in high-traffic environments with full SLA and KPI compliance.
Housekeeping Supervisor (Promoted Role) at Modern Building Maintenance (MBM) (2021-01 – 2022-03)
Promoted to supervisory role based on performance. Worked at NMC Khalifa Hospital & NMC Women's Hospital implementing infection control and hospital cleaning standards.
Cleaning Team Leader at Aldafrah Primary Schools (2020-01 – 2021-12)
Led cleaning teams across school facilities, supervising daily operations and maintaining hygiene standards in educational environments.
Diploma in Information Technology – Macmaine Institute of I.T (2009-01 – 2011-12)
Diploma in Hotel Management – Hotel & Tourism Training Institute (2004-01 – 2006-12)
Certificate in Human Relations & Front Desk Skills – Kenya Utali College (2007-01 – 2007-12)
Certificate in Safety and Security – HTTI, Jinja (2006-01 – 2006-12)
