Administrator - Thrive Academy/ Baginton Fields Academy
(2023-10)
Currently schedule the schools EHCP's meeting, collate all the information from the teachers and any other professionals. Send out all the invitations to everyone involved with that child, parents, respite, social workers. Once the meeting has gone ahead, send all the relevant to the council via datalocker, where required book the Interpreter from EMAS, meet and greet the parents and escort them to the meeting.
Track which EHCP's have been returned within the twelve-week period, any that have not follow up the council, then download the new EHCP's save them to the relevant pupil's files. Attendance is completed on a daily basis, answerphones, emails, study bugs, record anything that is required on to CPoms. Complete the schools census and cohort on behalf of the school.
Update arbour with new pupils, change and update parent's information, new year set up. Send and collect the CTF's on behalf of the school and transfer them to arbour.
Administrator - Phoenix Trust / Foxford school - Coventry
(2016-01 - 2013-10)
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs
- Photocopied and laminated documents for meetings and presentations
- Organised physical files and digitised records to support ease of access and GDPR compliance
- Effectively managed incoming and outgoing mail to maximise office efficiency
- Coordinated meetings and arranged conferences, clearly communicating relevant information to all attendees
- Answered approximately fifty + incoming calls and emails per day to achieve swift resolutions
- Generated daily operations reports adding to teams
- Liaise with parents to resolve enquiries, appointment request
- Interacted with both parents and members of the public professionally by phone, email and in-person to deliver accurate service information
- Managed office supply inventory, performing stocktake duties and ordering additional supplies to meet staff needs
- Maintained high standards of accuracy and quality in data entry and record keeping
- Communicated policy changes and business priorities to streamline office team tasks
- Resolved team conflicts and assisted with identified problems to maintain sense of teamwork
- Admit new pupils on to Arbour update attendance, late pupils run various reports from behaviour, attendance, parents details, free school meals, messages / emails to parents all of which previously done within the Sims system
- Used Parentpay set up of school items and excursions that require payments from parents, reports and refunds
- Used MIS to sync information from Arbor to Parent pay, School Grid pupils lunch app, School cloud for parent evening bookings, Education benefit summary for eligibility receiving free school meals, Firefly the pupils accounts for homework, Iris a messaging service to and from parents
- Download and upload CTF's from Arbor to School to School, then accept them in Arbor and work through the potential matches
Registered Childminder - Self Employed - Coventry, Warwickshire
(2002-06 - 2019-12)
- Built and maintained transparent relationships with parents and caregivers to collaboratively resolve behavioural issues and facilitate cohesive care
- Prepared and provided nutritious meals and snacks per day, complying with dietary requirements to facilitate optimum health and wellbeing
- Maintained strict compliance with Pacey and Ofsted standards to safeguard wellbeing and safety
- Supervised children during rest and relaxation periods to maintain safety and facilitate mental and physical development
- Diligently supervised play activities designed to develop skills, supporting learning development
- Maintained clean, tidy areas within the home to mitigate potential health and safety risks to children in care
- Maintained appropriate control of children through confident communication and positive encouragement
- Reviewed and followed parent directions for all aspects of children's care, maintaining routines exactly
- Discussed specific child wants, needs and interests with parents, enabling deeper connections with children
- Established lasting, professional connections with families and children by encouraging open, honest communication
- Supervised children's homework assignments, assisting with difficult tasks to support educational goals
- Accompanied children to parks and play spaces, providing diligent supervision for maximised child safety
- Developed and provided age-appropriate, fun and educational activities for children, from babies to teens
First Aider - Coundon Court Secondary School - COVENTRY, Warwickshire
(2010-01 - 2017-12)
- Responded to incidents promptly while remaining calm in emergency situations
- Updated lists and procedures to efficiently reach key emergency contacts
- Maintained knowledge of defibrillator locations and operations across workplace
- Audited, maintained and stored first aid and PPE supplies, notifying venue management staff of items in low stock
- Protected safety of casualties and bystanders with firm and confident approach
- Accompanied casualties to hospital and offered empathetic support
- Generated and maintained high quality and organised clinical records
- Liaised with external agencies to support patients in need of medical intervention
- Protected dignity and confidentiality of casualties
- Created health care plans for any pupils / staff that needed one and uploaded to Sims
- Contacted parents when pupils were injured or ill
- Updated Sims as and when pupils went home
