Lynn Hilton

I feel I can make a difference as part of your team. I have a natural dynamic to listen and achieve results through my unique style of delivery. I'm able to engage with and building a rapport with customers comes easily to me.

My most working experience gives me an advantage as I'm in constant contact with customers who are struggling to maintain their account repayment terms. I am used to working in a regulated environment where decision making is scrutinised. I currently work for The Very Group were I have gained a wide range of experience.

I'm comfortable dealing with any situation the customer is facing. Providing a high level of customer service is at the forefront of everything I do and I pride myself on my level of performance.

Level 2 Underwriter and Credit Support Advisor - Shop Direct Finance - Skyways House, Speke Rd., Speke, Liverpool L70 1AB

(2007-07)

This roll requires my knowledge and experience to balance the needs of the customer and business through increasing sales and minimising the risk of bad debt.

• Good customer service and communication skills
• Decision making and problem solving
• Negotiation skills to agree a course of action tailored to the customer and business needs.

Sales Team Member - Rapid Technologies

(2006-01 - 2007-07)

During my time at Rapid Technologies I was a member of the sales team.

• Marketing
• Dealing with inbound and outbound calls
• Meeting and greeting customers to a busy office
• Achieving sales targets