Lynsey Jackson

I am a very hard working and motivated individual with a range of administration experience gained from working in several different backgrounds. I pride myself on having a strong work ethic with a positive and enthusiastic approach to my work.

Retail Administrator - M&S Blackburn - Blackburn

(2022-12)

Providing high level of support to all departments within the store to ensure the smooth running of business operations.

• To support senior management in helping implement new policies and tasks
• Ordering of equipment and office supplies for business continuity
• Providing effective communication to management and sales colleagues
• Dealing with staff in-house program access and user setup
• Cash handling and cash preparation for the daily till usage and ordering money for the store
• Weekly cash balancing and inputting figures in to the in-house financial system accurately

Manager - Wedding Belles of Blackburn - Blackburn

(2015-02 - 2021-06)

As the shop manager I would oversee the day-to-day running of the store, which would involve:

• Being the first point of contact for customers, suppliers and advertising
• Assisting customers in finding their wedding gown, from the initial greet as they came in to the store right through to the latter stages of the process with fittings and alterations. Being a family run business it was so important to us that we made every customer feel valued and very much looked after from start to finish
• Order processing and liaising with suppliers
• Researching and sourcing fabrics
• Assisting in all areas of buying
• Running and updating all social media
• Arranging company events such as wedding fayres and trunk shows

Customer Advisor - Atrium Legal

(2013-09 - 2015-02)

My main role at Atrium Legal was contacting our clients and checking all their personal information was correct before handing their case over to a solicitor. This often involved handling sensitive information and personal data so attention to detail, accuracy and often an empathetic manner was key to this role.

Assistant Manager - Claire's Accessories

(2007 - 2013)

As Assistant Manager I was involved in the running of the store, ensuring all targets and KPI's were met. One of our main focuses was delivering excellent customer service to all.

Office Junior - Cookson & Clegg Clothing

(2005 - 2007)

As a trainee, I was assisting the design team, learning computer soft wear and in-house systems. Other duties included filing, photocopying, taking calls and data entry.

BA Hons Degree - Fine Arts & Integrated Media - Blackburn College (2003 - 2006)

A level - English Language, Media Studies, Art & Design, General Studies - St Mary's College (2001 - 2003)

GCSE - St Bede's RC High (1996 - 2001)