Healthcare Support Worker - University Hospital Leicester - Leicester, Leicestershire
(2018-11)
Provided support to all staff and patients during shifts on elective orthopaedics ward. Ensured smooth operations by assisting with various tasks throughout shifts.
- Monitor patient observations following surgery
- Providing continuous support and delivering best possible care.
- Documented care provided, ensuring accurate and up-to-date records were kept.
- Provided emotional support to patients and families, offering reassurance and empathy during challenging times.
- Worked with compassion, kindness and care to deliver exceptional patient-centred clinical services.
- Monitored patient behaviour closely to determine health changes, reporting concerns immediately.
- Maintained a clean and safe environment, conducting regular checks and cleaning routines in patient areas.
- Assisted in walking and movement activities for rehabilitation purposes with physiotherapists staff.
- Worked closely with other care professionals to ensure patients received a high-quality care service.
- Engaged in respectful communication, respecting the dignity of those in care.
- Managed challenging behaviour sensitively, adopting a person-centred approach.
- Facilitated patient mobility through support with walking, transfers, and use of mobility aids, enhancing independence.
Homecare support work - Bluebird Care - Wellingborough, Northamptonshire
(2016-05 - 2018-10)
- Facilitated independent living for individuals according to specific care needs.
- Collaborated with team members to achieve target results.
- Maintained clean, safe working environments.
- Engaged with customers to better understand needs and deliver excellent service.
- Built and maintained courteous and effective working relationships.
- Promoted safe working environment by implementing regulatory standards, policies and guidelines.
Homecare support work - Guardian homecare - Northampton, Northamptonshire
(2004-04 - 2006-05)
- Assisted individuals in home settings by delivering personalised care aligned with individual care plans.
- Engaged with customers to better understand needs and deliver excellent service.
- Actively listened to customers to fully understand requests and address concerns.
Voluntary bereavement Counselling Worker - Northampton General Hospital - Northampton, Northamptonshire
(1997-07 - 1998-07)
- Provided voluntary bereavement counselling for children, young adults, and adolescents.
- individual counselling sessions.
- Provided support to service users coping with death and loss.
- Utilised resources like memory boxes and emotional journals for therapeutic engagement.
- Followed detailed instructions from supervisors to complete tasks accurately and within designated timeframes.
- Collaborated with drama therapist in both group environments and individual support settings
