M Morgione

Strategic, commercially minded Operations Manager with 10+ years' experience driving operational excellence, compliance, and organisational change across finance, corporate services, consultancy, energy, healthcare, fashion B2B / B2C and high-growth businesses. Recognised for owning complex programmes end-to-end (office relocations, workforce expansion, compliance transformation, executive operations) and for acting as a trusted partner to CEOs, Boards, and senior leadership. Strong bias toward outcomes, governance, and scalability.

Now seeking a Senior Office/Operations/Business Manager role within a growth-focused organisation. Note on Fixed-Term / Part-Time Roles: These roles were strategic placements that allowed me to lead high-impact operational projects, deliver critical transformations, and gain exposure to international compliance, executive support, and marketing strategy in fast-paced and highly regulated environments. They demonstrate flexibility, rapid adaptability, and a strong track record of delivering measurable business outcomes within defined timeframes.

Project & Office Coordinator - Seneca Group International - London

(2025-08)

• Support delivery of international transformation programmes across EMEA & US clients.
• Coordinate project logistics, resourcing, RAID logs, and executive dashboards.
• Manage visa sponsorship, right-to-work compliance, and global mobility documentation.
• Liaise with government bodies, legal partners, and regulated clients for permits and access.
• Own finance administration: POs, cost tracking, expense reconciliation, supplier billing.

Senior Operations & Office Manager (FTC / Part-time) - Give Back Beauty Ltd - London

(2025-07 - 2025-12)

• Lead day-to-day operations for 70+ hybrid employees across multiple UK locations.
• Project-managed full office relocation & fit-out (80+ staff): budget control, vendor procurement, IT/AV deployment, H&S compliance.
• Own multiple operational budgets (office, facilities, travel, IT, events), delivering cost control and governance.
• Act as Health & Safety Lead, managing audits, risk assessments, DSE, training, and Peninsula actions.
• Provide confidential board-level executive support to CEO, GM, and HR leadership.
• Design and implement operational policies aligned with UK regulatory and ISO standards.

Operations Manager | Executive Assistant | HR & Compliance - IlliquidX Ltd (Financial Services) - London

(2025-02 - 2025-07)

• Oversaw end-to-end office operations for a regulated finance company.
• Delivered senior executive support, including diary management, travel, and confidential documentation.
• Supported KYC, CDD, GDPR compliance, and audit preparation.
• Managed HR: recruitment, onboarding, employee records, absence tracking.
• Administered finance processes: budget monitoring, expenses, accounts payable.
• Coordinated domestic and international events, ensuring brand alignment and smooth delivery.

Operations & Office Manager - Sheen Road Chiropractic - London

(2023-01 - 2025-01)

• Full operational ownership of a growing healthcare business.
• Led staff recruitment, HR administration, and performance management.
• Managed budgets, invoicing, suppliers, IT systems, and facilities.
• Delivered data-driven forecasting (SPSS) for patient demand and revenue planning.
• Planned and executed marketing, sales initiatives, and community events.
• Supervised office administration, record management, and team performance.

Marketing Project Lead - E-Commerce Projects

(2021-04 - 2023-01)

• Created business plans, concepts, and brand identities for e-commerce initiatives.
• Developed and executed marketing strategies, including social media campaigns, Google Ads, SEO/SEM, email marketing, and influencer collaborations.
• Conducted data-driven sales forecasting using SPSS, monitoring customer behaviour and sales trends.
• Managed website development, content creation, and online traffic optimisation.
• Negotiated with B2B stakeholders to implement new products, services, and promotions.
• Generated monthly performance reports and adjusted strategies to maximise ROI.

Office Manager | Assistant Facilities Manager | Executive Assistant - EDF Energy - London, Head Office

(2018-01 - 2021-02)

• Supported Directors and Heads of Department in a FTSE-listed energy organisation.
• Managed facilities, contractors, H&S compliance, and building services.
• Provided high-level EA support: international travel, expenses, executive meetings.
• Oversaw organisational change processes and emergency planning.
• Delivered corporate events, staff inductions, and H&S training.

Office Manager / HR / PA - Katia Services Ltd - London

(2014-08 - 2018-01)

• Combined HR leadership, executive support, and office management.
• Led recruitment, contracts, employee relations, and HR compliance.
• Managed digital marketing and business development initiatives.
• Supervised staff performance and implemented process improvements.

MBA - Project Management - Wrexham University (2025)

BSc - Sciences of Tourism - University of Teramo (2003)