Maalik Samuel

Cafe Assistant

Leicester, LeicesterMember since June 1, 2024

Customer Service

About

I am an active, reliable individual with a passion for hospitality and quality. Making sure all tasks are done on time to the best of expectations. I have had previous experience in sales and hospitality.

I look forward to new challenges every day, bringing a positive can-do attitude, making sure I'm able to create a warm and welcoming atmosphere for the customers, which gives me the motivation to persevere. I have a strong eye for detail, and the ability to communicate when things are not quite up to perfection. I am personable and approachable, enabling me to build strong relationships with a wide range of people.

I thrive in fast-paced environments and can effectively prioritise and multitask under pressure.

Experience

Cafe Assistant

(2025-04)

Delivered high quality meals following strict brand standards ensuring all guests always felt valued.
Maintained cleanliness meeting all hygiene regulations.
Strictly followed all health and safety protocols to ensure me and my team were in a well maintained and safe environment.
Effectively provided a warm and welcoming relaxed environment making sure all guests were always comfortable.
Ability to manage food preparation tasks simultaneously without reducing quality.
Experienced using various kitchenware including ovens and grills.

Sales Assistant - Sports Direct

(2024-08)

Delivered customer service in a fast-paced retail environment, assisting customers with product inquiries and purchases.
Handled cash transactions accurately and efficiently while maintaining a friendly demeanour.
Committed to store procedures and worked effectively as part of the team.
Managed multiple tasks simultaneously during busy periods.
Used strong problem-solving skills by resolving customer concerns professionally.