Maariyah Mb

I am an enthusiastic and honest individual with a variety of both skills and qualities that make me suitable to be able to adapt in many different working environments. When it comes to using up my time, working is ideal for me as it gives me something useful to do, as well as helping to educate me further. I always ensure I have a balance in my life by experiencing new activities and hobbies during my free time.

I am an extroverted individual and enjoy speaking to new people, making friends with whom I can create great memories. Having worked in customer based roles I have developed a greater understanding of customer service and communication skills, allowing me to understand customer's needs and dealing with problems efficiently. I am an innovative and motivated individual with the ability to communicate and work concisely.

I work well under pressure and handle a multitude of tasks efficiently. When it comes to stressful situations, I believe I handle them professionally by ensuring the customer/patient is included so they feel acknowledged as well as evaluating a solution to overcome the issue in a timely manner. I provide team leadership skills in every job role I have performed, this enhances my time management and organisational skills as it shows how I can manage certain areas of my job.

I enjoy feeling part of a team where we all work in harmony, where everyone is delegated their tasks and they are actioned efficiently. If any problem arises we know how to solve it as a team and overcome this.

Pharmacy Technician - Patels Chemist - Leicester

Completed level 3 PTPT pharmacy technician course. Developed most of organisational and team leadership skills working here. Know how to manage the counter, ensure we are up to date on our dispensing and all Dossett box patients are receiving their medications on time before running out.

Improved communication skills when dealing with patient enquiries/complaints and am aware of when to refer to the pharmacist. It helped to become a confident dispenser when surrounded with a hardworking team where all our opinions are valued.

• Dispensing medication for orders, creating and organising Dossett boxes for up to 100 patients
• Pour methadone and complete CD audits
• Order and manage stock in the pharmacy
• Providing exceptional customer service
• Overseeing general work and supervising trainee members
• Ensuring daily tasks are completed efficiently
• Assisting and organising tasks alongside responsible pharmacist
• Counsel patients on medications
• Label prescriptions
• Request prescriptions from GP
• Order special line medications/brands
• Using ProScript system
• Contacting GPs for out of stocks or alternative medications

Pharmacy Technician Trainee - Westcotes Health Centre GP - London

Worked closely with the pharmacy team to provide efficient care to patients.

• Completed medication reviews/mental health for all patients within deadlines
• Issuing repeat and acute prescriptions
• Contacting pharmacies when making changes to patients medications
• Updating patients medical records when discharged from hospital letters
• Typing up and issuing any changes from hospital letters
• Requesting Blood pressure readings, blood tests
• Handling out of stock medications
• Updating MHRA
• Updating the emergency drug cupboard

Pharmacy Technician - Land Chemist - North London

Community pharmacy with responsibilities similar to that of Patels chemist with an increase in managerial responsibilities. Was made solely responsible for blister packs too, creating a system easy for all staff to access and understand when they were due and when to put them on delivery for patients. This eased a lot of stress from fellow staff members when it came to building the blister packs.

Receptionist - Dental Practice

• Took phone calls and booked appointments
• Dealt with patients complaints and queries

Retail Assistant - Multiple Retail Shops and Restaurants

• Serving customers
• Handling complaints
• Taking payments
• Organising/stocking shelves

A-Level - WQE College

GCSE - Clapton Girls Academy