Bar Staff at The Ship (2025-09 – Present)
- Provided proactive support regarding menu choices and quick resolutions for accidental errors.
- Responded in timely and efficiently to customer inquiries, boosting satisfaction and building trust.
- Memorised, prepared and served a variety of drinks efficiently and accurately.
Supervisor at Bird and Bean (2020-08 – 2026-01)
- Led a team in daily operations, overseeing their activities ensuring the business was able to operate.
- Provided loyalty for 5 years progressing from server to supervisor across three outlets, demonstrating reliability and leadership growth.
- Conducted daily operations including opening/closing procedures, keyholding, stock ordering and shift management.
- Trained and supported new staff, gaining leadership and mentorship experience.
Press Assistant at Gloss Communications (2025-10)
- Assisted the team with a successful press launch of a new hair care brand.
- Contributed to the set up of the event, strategically organising and assembling branded merchandise.
- Ensured stock and promotional materials were refilled and well-presented throughout the duration of the event.
- Developed strong verbal communications through active listening to my team and participating in professional group meetings.
- Strengthen my written communication skills by regular concise and specific emails and providing audience tailored content adjusting tone complexity and language accordingly.
- Fostered social media accounts, creating engaging social media and digital content to promote the launch and brand presence helping the brand growth.
Marketing and Public Relations Internship at London Success Academy (2025-10 – 2025-11)
- Participated in a 4-week programme focused on core marketing and PR principles, market research and data analysis.
- Nurtured my creativity through hands-on experience in campaign planning and execution, content creation and media outreach analysis.
- Absorbed knowledge from experienced marketing employees.
Social Secretary at Nottingham University Dance society (2023-09 – 2024-08)
- Strong communication skills and leadership with other members of the executive team, University staff and external suppliers.
- Strong attention to detail when planning events and completing risk assessments.
- Organised: a 50+ student trip abroad, end of year ball, weekly socials.
- Sourced sponsors - increasing the society's funding.
- Regularly attended meetings and provided administrative support.
- Handled confidential and sensitive matters with discretion when liaising with students, University staff and external organisations.
Receptionist at Stagestruck Academy (2020-09 – 2022-07)
- Managed student admissions, parent communications, invoicing, and scheduling developing organisational skills early in my career.
- Oversaw front-of-house and daily office operations, developing strong organizational and multitasking skills and holding keyholder responsibilities, ensuring smooth opening and closing procedures.
