Maddie Farrow

I am a joyful, approachable person who can meet deadlines with efficiency. I work well in a team, but i can also work alone when needed. I have been described as driven while also making the right decisions for my teammates and people around me, to make everyone happy.

Cashier at Sports Direct (2024-07 – 2024-10)

Fixed-term contract

• Serving customers
• Processing exchanges
• Dealing with general customer enquiries to ensure a good retail experience

Store Colleague at JD Sports (2025-02 – 2025-10)

• Aiding customers to find what they need efficiently
• Keeping clothing sections neat
• Making sure stock is correct

Bar Worker at The Alexandra (2025-07 – 2025-08)

• Serving customers drink even under a stressful environment
• helping clear the bar especially when busy
• answering customer enquiries
• Ensuring stock is up to date

Customer Experience Advisor at La Redoute (2025-11 – 2026-04)

Fixed term contract

• Replying to customer emails regarding missing parcels and return queries
• Looking into the query thoroughly and efficiently to ensure customers are happy
• Calling customers to solve queries

GCSE in English Literature

GCSE in Maths

Level 3 Diploma in Criminology

A-Level in Film Studies

A-Level in English Literature