Maddison Coleman

Motivated and reliable individual with Level 1 and Level 2 qualifications in Health and Social Care, combined with two years of experience working in a busy pub environment. Skilled in customer service, communication, teamwork, and working under pressure. Friendly and approachable, with a strong work ethic and a commitment to providing high standards of service and support. Looking to build a career where I can use my interpersonal skills and continue to develop professionally.

Bar Staff - Black Swan

• Served customers efficiently in a busy pub environment.
• Prepared and served drinks while maintaining high standards of customer service.
• Handled cash and card payments accurately.
• Maintained cleanliness and hygiene standards throughout the premises.
• Worked effectively with colleagues to ensure smooth daily operations.
• Assisted customers with enquiries and resolved issues professionally.
• Developed strong interpersonal and communication skills.
• Gained experience working under pressure during busy periods.
• Built confidence in dealing with a diverse range of customers

Level 1 - Health and Social Care

Level 2 - Health and Social Care