General Support Assistant – Summer Grounds Team
May 2023 to September 2023
West Wittering Beach Estate － West Wittering, West Sussex
- Established positive relationships with members of the public
- Prioritised creating a clean and safe environment
- Assisted with first aid incidents, and helped direct traffic on busy days.
- Answered queries and handled complaints to provide outstanding customer service.
Front of House Supervisor
February 2022 to May 2023
West Wittering Beach Cafe － West Wittering, West Sussex
- Barista Trained
- Greeted customers warmly, seating at tables and advising of ordering processes and daily specials.
- Addressed customers' concerns calmly and professionally, seeking positive resolutions to guarantee an excellent experience.
- Communicated effectively with kitchen staff to ensure good service.
- Worked with a team of supervisors to address problems in the restaurant.
- Trained and mentored new staff, offering encouragement and support to build a confident general assistant team.
Waitress
June 2018 to September 2018
Old House at Home Pub － West Wittering, West Sussex
- Upheld a high standard of cleanliness in all work areas.
- Optimized customer experience, serving each guest with a sincere, positive, and enthusiastic attitude.
- Cleared and reset tables with clean service ware to uphold restaurant standards.
- Anticipated and addressed guests' service needs.
Retail Assistant
February 2018 to June 2018
Zigzag Shoe Shop － Chichester, West Sussex
- Cultivated excellent customer relationships by providing helpful, friendly, and attentive service.
- Efficiently completed shop floor duties independently and in a team setting.
- Created a welcoming environment by greeting customers in line with best store practices.
- Kept sufficient inventory supply and stock on shelves and in storerooms.
