Madeline Rowland

Dedicated professional with a strong focus on superb customer service and product presentation. Known for fast thinking and the ability to adapt quickly in dynamic environments. Committed to leveraging skills to enhance customer satisfaction and drive business success.

Confident in assisting customers and driving sales, bringing excellent communication and problem-solving skills to role. Adept at building rapport with clients and providing tailored solutions to meet their needs. Aim to contribute to increased customer satisfaction and sales growth.

Retail assistant - Primark - Preston, Lancashire

(2025-10 - 2026-02)

• Delivered excellent customer service by answering queries and providing product information
• Assisted in stock replenishment to maintain store appearance
• Maintained clean shop floor, promoting welcoming environment
• Suggested suitable products to customers for enhanced shopping experience
• Resolved customer complaints swiftly, maintaining company reputation

Sales advisor - River Island - Trafford Park, Trafford

(2024-06 - 2025-09)

• Suggested suitable products to customers for enhanced shopping experience
• Resolved customer complaints swiftly, maintaining company reputation
• Delivered excellent customer service by addressing and resolving queries
• Facilitated smooth checkout process, enhancing customer satisfaction levels
• Placed customer orders, providing guidance on product delivery timeframes

Pot washer - Plough Inn Croft - Warrington, Cheshire

(2022-05 - 2022-09)

• Sorted dishes before washing, increasing operational efficiency
• Kept dishwashing area free from clutter, maximising space for more productive work
• Ensured safe working environment by promptly cleaning spills and other hazards
• Employed efficient soaking methods to soften stubborn food residue, leading to easier cleaning

A-Levels - Religious Studies - Winstanley College (2023-09 - 2025-06)

A-Levels - English Language and Literature - Winstanley College (2023-09 - 2025-06)

A-Levels - Media studies - Winstanley College (2023-09 - 2025-06)