Sales Representative
- Conducted sales calls with existing and new customers.
- Identified customer needs and preferences.
- Developed relationships with customer base.
- Conducted market research on competing firms.
- Met sales and quality targets on a consistent basis.
- Conducted follow-up contacts with small commercial business customers.
- Provided sales leads to account sales manager.
- Maintained and updated daily activity logs.
- Traveled to customer business locations to answer queries and resolve issues.
Recruitment Consultant
(2016-01 - 2016-11)
Working in an extremely fast paced environment which is target driven and gave me an excellent understanding of the Recruitment Consultancy sector.
- Involved in negotiating the salary between the client and the candidate.
- Attending job fairs on the company's behalf, standing at a staff and talking with graduates and job seekers.
- Attending network events and using marketing to attract suitable and potential candidates.
- Updating the recruitment agency database with the details of potential candidates.
- Cold calling companies to generate more business for the recruitment agency.
- Attending meetings with clients at their offices.
- Ensuring the compliance of any temporary worker or contractor placed.
- Giving clients advice and guidance on appropriate pay rates, training, and career development.
- Building own database of clients and contacts.
Sales Negotiator - A.S.I PROPERTYS AND INVESTMENTS
(2010-01 - 2019-12)
Contributed towards making a significant profit for this office.
- Met all sales targets: significantly increased revenue and profitability and met all agreed Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) as part of a large team.
- Advised on methods of sale, measured properties, wrote sales details and arranged advertising.
- Presented properties to potential buyers and negotiated sales on behalf of clients (buyers and sellers).
- Developed experience in all aspects of the agency work, residential markets, commercial properties, valuations estate management, sales of agricultural land and property and rented property.
- Increased revenue and profitability and met all agreed Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).
- Won various regional sales awards.
Sales Manager - QUEEN STREET LETTINGS MANAGEMENT
(2007-06 - 2009-12)
Responsible for the whole retail unit (6 staff and a turnover of £1.2 million p.a.) Oversaw all operations from stock control and merchandising to achieving a highest standards of customer care. Full operational control of this store.
- Involved in all management and sales initiatives and promotions, trained staff on customer service, salesmanship and product knowledge.
- Implemented new and developed existing operational procedures.
- Maximized sales by consistently promoting a culture of customer service excellence.
Sales Negotiator - CONNELLS ESTATE AGENT
(2006-01 - 2007-05)
An accomplished sales negotiator within a highly prestigious estate agency. Proficient in all areas relating to the purchasing and sale of properties as well as delivering exceptional customer service. Ability to qualify clients, priorities and work under pressure, with excellent time management skills. Experience gained within all aspects of the agency, such as residential markets, commercial properties, valuations estate management and sales of agricultural land and property.
Insurance Sales Manager - Swinton Insurance
(2003-01 - 2006-08)
Expert in selling various types of insurance policies to businesses/individuals including automobile, life property. Specialized in policies such as casualty's malpractice. Known as a professional manager who combines solid successful insurance sales record with thorough knowledge of insurance products. Demonstrates exceptional sales ability and strong interpersonal skills with persuasive, positive and confident approach.
- Managed a team of 10 insurance agents and trained them; acquainted them with varied insurance products used by organization to ensure knowledgeable salesmanship.
- Communicated regularly with potential clients to offer insurance deals based on their financial status, requirements and needs, including physical condition of individual or insured property, all to improve insurance coverage.
- Generated new leads from field activity and actively followed up on referrals.
- Achieved sales targets on a month-by-month basis.
- Identified customers' needs and closed deals only after systematic consultation – Customized insurance programs to suit customer needs.
- Innovated and executed new strategies to bring profits to insurance organization.
- Motivated and advised insurance sales agents to organize workshops and inform customers of new insurance products and services.
- Monitored insurance claims, maintained customers' records, and handled policy renewals.
- Reviewed and resolved customer complaints within stipulated time periods.
- Conducted market surveys for gathering information about customers' choices and preferences regarding insurance products and ongoing market trends in insurance industry.
- Represented organization at meetings with businesses and trade associations and promoted company's insurance policies/products.
- Conducted staff meetings and discussed insurance marketing strategies promoting company's growth.
- Set and evaluated each employee's performance standards.
Sales Advisor (Deputy Manager) - LONG HEATON –KIBWORTH
(1999-01 - 2003-07)
Retailing for this leading fireplace company. Dealing with customers, viewing a wide range of top quality fireplaces and selection of alternative contemporary designer surrounds. Responsible for all aspects from stock control and merchandising to achieving a highest standards of customer care. Full operational control of this store in the Manager's absence.
- Involved in all management and sales initiatives and promotions, trained new staff on customer service, salesmanship and product knowledge.
- Helped implement new and necessary operational procedures.
- Maximized sales by consistently promoting a culture of customer service excellence. Helping improve sales growth.
- Trusted key-holder.
- Consistently outperformed other Sales Advisors year-on-year. More than doubling the £200K sales target.
