Quality containment protection team at G&P Quality Management Group (Rolls-Royce SP) (2022-12 – Present)
- Conduct quality control inspections to ensure products adhere to customer specifications.
- Isolated and tagged suspect materials to prevent further processing or shipment.
- Assisted in conducting stock checks in SAP to ensure accurate inventory.
- Organised the delivery of compliant parts and replacements efficiently.
- Accurately log inspection data and track fallout events to ensure timely updates in company applications.
- Assisted in team coordination by assigning tasks and creating work instructions.
- Supported FMEA processes and trained new inspectors.
- Managed shift flow for associates and leads.
- Implemented problem-solving frameworks, including 8D corrective and preventive actions, to take ownership of recurring defects.
Shift manager at G&P Quality Management Group (Rolls-Royce SP) (2021-03 – 2022-12)
Quality & Process Optimization Team Leadership & Personnel Management
- Establish and enforce rigorous company quality procedures, standards, and specifications while ensuring strict adherence to health and safety regulations.
- Continuously review existing policies, identify performance weaknesses, and implement corrective actions and strategic improvements to reduce waste and maximize efficiency.
- Maintain precise control and documentation procedures, including incident reports for damage, theft, or injury.
- Thoroughly review customer requirements and demonstrate work techniques to clients to promote continued growth and ensure exact specifications are met.
- Set employee schedules, adjust for shift coverage, and create specialized staff teams to efficiently delegate tasks and boost productivity.
- Monitor employee progress, document absences and tardiness, and implement corrective actions to minimize mistakes and promote professional growth.
- Establish and maintain positive, professional workplace relationships while effectively communicating important company information and policy changes to staff.
Team Leader, Admin, Store Person, Inspector at Rolls-Royce service provider: Aktrion, AutoScan, G&P (2017-05 – 2021-04)
Project & Operations Management Team Leadership & Development
- Successfully allocated resources, monitored project progress, and problem-solved roadblocks to achieve objectives.
- Clearly connected daily workflows to broader company objectives while advocating for team needs and resources.
- Regularly reported project milestones and progress to key stakeholders to ensure transparency and alignment.
- Optimized information flow by leveraging electronic mail systems and executing daily tasks using SAP, Qcat, and Qtrak.
- Proactively learned to operate and integrate new office technologies as they were developed.
- Established a standard for high performance by organizing work efficiently and managing day-to-day operations.
- Nurtured team member strengths, identified areas for improvement, and developed targeted coaching plans to upskill the team.
- Assigned tasks effectively based on team capabilities and consistently motivated members to accomplish their professional and project goals.
Internet Marketing Coordinator at Ekspand (2015-05 – 2017-04)
- Assisted customers by providing product information and resolving concerns.
- Responded promptly to customer needs to resolve issues effectively.
- Collaborated with team leaders to support organisational goals and objectives.
- Utilised social media and communication platforms to enhance customer engagement.
- Managed multiple tasks while demonstrating adaptability and flexibility.
- Achieved deadlines while ensuring high-quality deliverables.
- Identified problems, collected data, and validated conclusions.
- Cooperated with colleagues to complete assigned tasks.
- Troubleshot minor issues and escalated larger technical problems.
General Hand, Machine Operator, Production Worker at Manufacturing companies (2013-06 – 2015-05)
- Adhered to standard operating procedures while supporting production parameters and quality specifications.
- Assisted shift leader by promptly notifying of mechanical, electrical, or material issues to reduce downtime.
- Conducted inspections at various checkpoints to ensure product quality.
- Identified and resolved problems affecting product quality and aesthetics.
- Reported damaged and defective products to supervisor for further action.
- Organised storage of products and materials in designated locations to minimise item losses.
- Prepared items for delivery by packaging, labelling, and sorting products.
