Maggie Alexander

Dedicated and empathetic student affairs professional with two years of experience as a Resident Assistant. Proven track record in fostering student development, managing crisis situations, and leading student staff teams. Adept at leveraging administrative and interpersonal skills to create inclusive, supportive residential communities. Seeking to aid Wilfrid Laurier University through proactive residential leadership as a Residence Life Coordinator.

Resident Assistant at Texas Academy of Mathematics and Science (2024-05 – Present)

Support over 80 high-school-aged students in their transition to academia and campus life, with a focus on both individual and community development

• Lead and evaluate 3-8 student staff in preparing and implementing large-scale educational programs
• Manage and oversee the daily operations of a residential hall wing, including providing administrative support, serving in on-call duties and desk rotations, and successfully assessing and managing emergency situations
• Document incidents and conduct referrals in Maxient and Microsoft Office Software
• Good driving record and comfort driving 12-passenger van
• Aid in conducting student staff interviews and coordination of RA selection
• Advise student organizations and their officers

Retail Associate at Cracker Barrel (2022-12 – 2026-07)

Served as a customer service agent, recognized for supporting repeat business

• Responsible for training of over 20 new hires, including leading team building initiatives
• Utilized POS system to accurately process 50+ daily transactions, maintaining friendly, speedy service

Administrative Assistant at Amandole HCS (2019-03 – 2022-11)

• Managed over 50 client medical and behavioral records, maintaining security of sensitive information
• Ensured strict confidentiality of client information, complying with all data privacy standards and HIPAA

Bachelor of Arts in History (Minor: Classical Studies) – University of North Texas (2026-05)