Mahdi Abdirahman

A motivated and customer-focused individual with hands-on experience in retail, stock management, logistics, and customer service. Confident working in fast-paced environments, supporting customers, maintaining store standards, and ensuring stock accuracy. Known for reliability, strong communication skills, and the ability to work effectively as part of a team. Seeking a full-time or part-time retail position to contribute positively while developing further within a customer-facing role.

Retail Volunteer - British Heart Foundation

(2024-01)

• Assisting customers on the shop floor and responding to enquiries.
• Organising stock, ensuring items are labelled and displayed correctly.
• Packing customer orders and supporting back-of-house operations.
• Maintaining store cleanliness, including shelves and shop floor areas.

Christmas Mail Sorter - Royal Mail - Greenford

(2016 - 2020)

Seasonal

• Sorted and distributed high volumes of mail with speed and accuracy.
• Worked efficiently in a busy team environment during peak periods.
• Maintained focus and consistency under pressure.

Stock Assistant - Argos - Ealing

(2016-10 - 2016-11)

• Replenished stock on the shop floor and maintained accurate inventory records.
• Used handheld systems to log and track stock levels.
• Organised stockrooms to improve accessibility and presentation.

Foreign Exchange Cashier - Brinks - Feltham

(2016-09 - 2016-10)

• Handled and verified large batches of foreign currency with accuracy.
• Developed strong attention to detail and security awareness.
• Gained transferable cash-handling and customer-interaction skills.

Flight Packer - Alpha LSG - Heston

(2016-07 - 2016-09)

• Packed catering carts for international flights with zero errors.
• Worked to strict deadlines and compliance standards.
• Collaborated closely with colleagues and trainers.

Administrator - Amani Properties - Southall

(2009-06 - 2009-06)

• Managed data and daily activity logs using Excel.
• Supported administrative tasks and contributed to branding by designing a company logo.

BSc (Hons) - Aerospace Engineering - Kingston University (2013 - 2016)

GCSEs - Featherstone High School (2005 - 2010)