Mahdi Nikooei

Motivated and customer-focused aviation graduate with a Diploma in Cabin Crew & Airport Operations from Edinburgh College. Experienced in fast-paced hospitality and customer service environments, with strong communication, teamwork, and leadership skills. Passionate about building a career in aviation, airport operations, and passenger services. Quick learner with the ability to remain calm under pressure while delivering excellent customer experiences.

Italian Style Chef, Counter Staff & Supervisor - Melt Takeaway

(2024-02 - 2025-08)

• Supervised daily operations and supported team performance in a busy hospitality environment.
• Delivered high-quality customer service and resolved customer issues professionally.
• Handled cash transactions and maintained excellent communication with customers and staff.

Chef & Customer Service Assistant - Fountain Park Fry

(2023-07 - 2024-02)

• Worked efficiently under pressure during peak service hours.
• Provided friendly customer support and maintained hygiene and safety standards.

Chef, Barista & Supervisor - Pizzetta & Café Republic, Lancaster University

(2022-07 - 2023-04)

• Managed customer orders and supervised staff during busy shifts.
• Prepared beverages and food while ensuring excellent service quality.

NQ Cabin Crew & Airport Operations - Aviation - Edinburgh College (2026-01)

ESOL English - English Language - Lancaster College (2022-09 - 2023-03)

BSc - Architecture - Azad University of Mashhad (2014 - 2019)