Mahir Ahmed

I am a hardworking, reliable, and motivated individual with experience in customer service, driving, delivery, and warehouse operations. I am confident working independently or as part of a team and have excellent communication and time-management skills. I am organised, responsible, and always willing to learn new skills. I take pride in providing excellent customer service, completing tasks to a high standard, and meeting deadlines.

Warehouse Picker / Packer

• Picked and packed customer orders accurately and efficiently.

• Prepared items for dispatch, ensuring correct labelling and secure packaging.

• Checked stock and orders for accuracy and reported discrepancies when required.

• Maintained a clean, organised, and safe warehouse environment.

• Worked effectively as part of a team to meet daily targets and deadlines.

AA Automotive | 2023 – 2025

Provided high-quality customer support to clients regarding vehicle services, repairs, and roadside assistance.

Handled inbound and outbound calls, emails, and queries efficiently and professionally.

Resolved customer issues and complaints while maintaining company standards and customer satisfaction.

Managed bookings, service schedules, and customer records.

• Worked closely with technicians to ensure timely service delivery.

Driver / Delivery Partner

Uber | 2020 – 2023

• Delivered safe and reliable transportation services to passengers.

• Maintained high customer ratings through excellent service and professionalism.

• Managed time effectively to maximize efficiency and earnings.

• Ensured vehicle cleanliness and compliance with safety standards.

• Handled navigation, payments, and customer interactions independently.