Mahira Sultana

I am a confident, approachable, and enthusiastic individual with a strong work ethic and a genuine passion for working with people. I bring a positive attitude to every task and adapt quickly to new environments and challenges. Through my varied work experience, I have developed excellent communication, organisation, and problem-solving skills.

I work effectively both independently and as part of a team, and I pride myself on being reliable, dependable, and committed to delivering high standards of service.

Till Assistant - Harvest N16 Ltd

(2025-09)

• Operate the till efficiently, handling cash and card transactions accurately while providing excellent customer service.
• Manage cash responsibly, including processing payments and maintaining an accurate cash drawer.
• Replenish stock and ensure shelves are fully stocked, organised, and attractively presented.
• Monitor the freshness and quality of fruit, vegetables, and bakery products, removing items that do not meet store standards.
• Maintain a clean, safe, and hygienic store environment by carrying out regular cleaning duties.
• Assist customers with enquiries and provide friendly, helpful service to create a positive shopping experience.

Cashier / Waitress - Efezade Mezze and Grill

(2024-06 - 2025-02)

• Greeted customers warmly, answered questions, and resolved issues professionally.
• Delivered friendly, attentive, and efficient service, ensuring a positive dining experience in a busy restaurant environment.
• Confidently explained menu items and traditional dishes, offering recommendations and responding to customer enquiries.
• Processed payments accurately and managed cash transactions responsibly.
• Maintained high standards of cleanliness, hygiene, and customer service throughout each shift.

Sales Assistant - New Look

(2024-01 - 2024-06)

• Assisted customers with product enquiries and provided excellent customer service.
• Maintained shop floor presentation by organising displays and replenishing stock.
• Handled transactions efficiently while ensuring a positive shopping experience.
• Worked as part of a team to meet store targets and maintain high standards.

Pharmacy Assistant - Mahesh Chemist

(2023-07)

• Processed written prescriptions and refill requests while verifying patient information accurately.
• Performed routine administrative duties, including data entry, answering telephone enquiries, and assisting customers.
• Ordered, labelled, and counted stock of medications, chemicals, and medical supplies.
• Maintained confidentiality and ensured accuracy when handling sensitive information.