Front of House staff - The Haystack - Cardiff Canton
(2025-08)
- Deliver professional front-of-house service, ensuring a positive customer experience.
- Ensure any feedback is received positively from customers and apply to our service if necessary.
- Handle enquiries and support for smooth daily restaurant operations.
- Coordinate with team members and maintain venue readiness.
- Proactively developed new skills in the workplace, including barista training and operating coffee equipment to a high standard.
Tesco Colleague - Tesco - Cardiff
(2025-06)
- Supported customer enquiries and provided product information.
- Maintained stock levels and store presentation standards.
- Assisted across departments to support operational needs.
Head Waiter - The Botanist - Cardiff Bay
(2024-05)
- Delivered high-quality customer service in a busy restaurant.
- Resolved customer issues to ensure satisfaction.
- Completed pre-opening duties including stock checks and hygiene tasks.
- Assisted the team with orders, table management, and allergy documentation.
- Lead a diverse team during service while proficiently communicating with management and kitchen teams.
Zoo Keeper / Animal Care - Dudley Zoo
(2021-01 - 2021-12)
- Cared for birds, primates, reptiles, and other species.
- Engaged with visitors and provided accurate information.
- Prepared diets, monitored welfare, and maintained clean habitats.
- Ensured workplace safety and high standards of animal welfare and hygiene.
Childminder - Self-Employed
(2019-01 - 2021-12)
- Provided childcare for ages 0–8, supporting wellbeing and development.
- Managed feeding routines, activities, and supervision.
- Administered medication as required and maintained a safe environment.
- Delivered personalised support to children diagnosed with Down Syndrome by adjusting communication, routines, and care strategies to meet diverse needs and promote positive development.
