Maia Mcgourlay

I am a hardworking, approachable and adaptable individual with over three years of experience in fast-paced hospitality environments. Experienced in working as part of a team, communicating effectively with colleagues and providing a positive customer experience. Confident handling busy environments, managing time effectively and adapting quickly to new situations.

Currently studying Photography at Birmingham City University and seeking a retail opportunity where I can apply my customer service skills, enthusiasm and strong work ethic while developing new skills.

Crew Member at McDonald's

Worked in a fast-paced, customer-focused environment.

• Developed strong teamwork and communication skills while working alongside colleagues.
• Managed multiple tasks efficiently during busy periods.
• Maintained a professional and friendly approach when serving customers.
• Adapted to changing demands while supporting the smooth running of daily operations.

Waiting Staff at Local Café

Assisted with day-to-day café operations and customer service.

• Helped create a welcoming environment for customers.
• Worked collaboratively with colleagues to ensure efficient service.
• Developed strong interpersonal skills and the ability to work under pressure.

Paper Round at Newspaper Delivery

Completed early-morning newspaper deliveries reliably and on time.

• Demonstrated independence, commitment and good time management.
• Managed responsibilities consistently while working independently.

Summer Camp Worker at Summer Camp

2 months working at summer camp, followed by 3 weeks of solo travel. Challenged myself to work and live independently in a new country.

• Developed confidence, adaptability and communication skills through working in an unfamiliar environment.
• Demonstrated initiative, independence and problem-solving during three weeks of solo travel.
• Built confidence in meeting new people, navigating unfamiliar situations and adapting to different environments.

BA (Hons) in Photography – Birmingham City University

A-Level in Photography

A-Level in Graphic Design

Extended Certificate in Psychology