Maikaew Ramkaew

Creative and commercially aware MSc Brand Management student at Anglia Ruskin University with a multidisciplinary background in branding, visual communication, hospitality operations, and customer experience. Experienced in developing marketing content, supporting brand communication, managing customer facing operations, and delivering creative design solutions. Combines strategic marketing knowledge with strong visual awareness, customer focused thinking, and practical business experience.

Seeking a graduate opportunity in Brand, Marketing, Customer Experience, Design, or Business Operations where I can contribute creativity, commercial awareness, and a passion for building engaging customer and brand experiences.

Hotel Operations & Brand Coordinator - The Raise Hotel - Thailand

(2021-01 - 2025-01)

• Managed front of house operations, delivering a high quality customer experience while ensuring consistency with the hotel's brand standards.
• Maintained brand presentation across customer touchpoints, including visual merchandising, interior aesthetics, and online communication channels.
• Developed promotional materials and visual content to support brand visibility, customer engagement, and marketing activities.
• Responded to customer feedback and resolved service issues effectively, contributing to customer satisfaction and loyalty.
• Coordinated daily operational activities and staff responsibilities to maintain efficient service delivery and operational excellence.
• Supported both operational and branding initiatives, demonstrating strong organisational, communication, and problem-solving skills.

Freelance Graphic Designer - Freelance - Thailand / Remote

(2021-05 - 2025-08)

• Created marketing materials, digital assets, and branded content for clients across a range of industries.
• Collaborated with clients to transform business objectives into effective visual communication and branding solutions.
• Developed social media content and promotional materials to support brand awareness and audience engagement.
• Applied design thinking and user-centred principles to deliver creative solutions aligned with client and customer needs.
• Managed multiple projects simultaneously, consistently meeting deadlines while maintaining high standards of quality and professionalism.

Food & Beverage Assistant (Part-time) - Wilde Aparthotels by Staycity - Cambridge, UK

(2026-05)

• Deliver a high standard of customer service in a fast-paced hospitality environment.
• Support food and beverage operations while maintaining quality, efficiency, and attention to detail.
• Collaborate with team members to ensure a positive guest experience and smooth day-to-day operations.
• Demonstrate adaptability, reliability, and strong communication skills while balancing work alongside postgraduate study.

MSc - Brand Management - Anglia Ruskin University, Cambridge, UK (2025-09 - 2026-01)

BA - Product Design - Assumption University of Thailand (2015-01 - 2023-01)