Maisha Rashid

Reliable and adaptable retail professional with six years experience at Waitrose and Partners, working across both bakery operations and customer service. Known for strong attention to detail, organisation and a calm, efficient approach under pressure. Delivering excellent customer service in a fast paced retail environment and confident working independently as well as part of a team.

I have trained in level 2 food safety and operate independently within the bakery to manage daily food production, stock audits and maintaining high standards of food safety and hygiene, alongside excellent customer service. I am seeking a role in bakery or food production with opportunities to develop both operational and customer faced skills.

Customer Service Assistant & Bakery Partner (Bakery Trained) at Waitrose and Partners (2020-02 – Present)

• Customer Service role, supporting tills and customers
• Supported stock rotation and product availability on the shop floor
• Ensuring quality checks on stock
• Handled and prepared bakery products by following strict food safety and hygiene procedures
• Responsible for ordering bakery and patisserie stock to ensure consistent product availability
• Carried out weekly stock audits, ensuring accuracy of inventory records and minimising waste for the bakery
• Ensured compliance with food safety legislation and internal audit requirements, including accurate completion of documents

GCSE in Maths and English language

A-levels in Psychology, Art and BTEC Health and Social Care