Majd Arkoubi

Product Designer with a background in Software Engineering, specialized in designing scalable digital products within complex environments. Experienced in building and evolving design systems, creating intuitive solutions for complex workflows, and delivering data-informed design decisions. Skilled in end-to-end UX processes and collaboration with stakeholders and engineers to deliver accessible, user-centered experiences that drive product value.

Freelance Product Designer at PC e-commerce retailers (2025-11 – 2026-04)

• Achieved 90% reduction in user configuration errors of a high-complexity PC configurator ecommerce platform, validated through usability testing.
• Led end-to-end UX across discovery, research, prototyping, and developer handoff for multiple ecommerce clients across the UK and the USA markets.
• Conducted user research, surveys, usability testing, and data-informed analysis to identify friction points and validate design decisions.
• Defined interaction patterns, information architecture, and user flows to support complex configuration journeys by introducing visual component navigation, a simplified configuration journey for novice users, and real-time compatibility check mode according to business needs.
• Collaborated with developers to align design solutions with business goals and technical requirements.
• Designed and contributed to a scalable design system, creating reusable UI components and ensuring consistency across multiple platforms.
• Produced wireframes, high-fidelity UI designs, and interactive prototypes to communicate design concepts and support product iteration using Figma.
• Incorporated AI tools to support rapid prototyping, research, and design exploration (Claude Code).

Master of Science in User Experience Design – Birmingham City University (2024-09 – 2025-10)

Bachelor of in Software Engineering – Kharkiv National University of Economics (2019-09 – 2023-12)