Receptionist & Admin at Uxbridge Probation (2025-10 – 2026-06)
- Manage front-of-house reception at Uxbridge Probation Service, checking in offenders attending appointments and liaising with the Probation and Court teams to notify them when their clients have arrived.
- Process safeguarding checks, police checks, and maintain accurate records using Microsoft Word and Excel, ensuring case information is kept up to date across the team.
- Regularly manage face-to-face interactions with individuals who are at times agitated, anxious, or volatile, maintaining composure and professionalism throughout with minimal incidents.
Meet & Greet Officer (Temporary) at Home Office (2025-01 – 2025-07)
- Communicating with applicants to ensure they are booked in for their interview, providing details such as the date, time, and location.
- Ensure applicants have transportation arrangements to attend their interviews.
- Book and check-in applicants upon their arrival, ensuring a smooth process.
- Liaise with stakeholders, including Asylum units, decision-makers, and interviewing officers, to inform them of applicants' arrivals and the assigned interview rooms.
- Escort applicants to and from the interview room, offering support where needed and ensuring they feel comfortable and at ease throughout the process.
- Maintain a friendly and professional demeanor, ensuring positive face-to-face interactions with applicants before, during, and after their interviews.
- Check applicants out after their interview and ensure their departure is smooth.
- Perform standard administrative tasks, including creating and storing files, updating systems, and handling document copying and filing.
Temporary Receptionist assignments at Adecco (2024-05 – 2024-10)
As a Casual Agency Worker, I have gained extensive experience across multiple industries. I am adaptable and quickly integrate into new roles, providing excellent support in administrative tasks and customer service.
Receptionist (Temporary position) at IMG Studio (2023-07 – 2024-03)
- Delivered a positive first impression by greeting guests and VIPs with warmth and professionalism.
- Managed high volumes of calls, emails, and parcels, ensuring timely communication for VIPs.
- Coordinated meetings, maintained databases, and prepared memos to enhance office productivity.
Receptionist at Orega Management Ltd. (2023-02 – 2023-06)
- Provided a welcoming environment for prospective tenants and visitors, offering a professional first point of contact.
- Provided information on office and meeting room rental processes, assisting potential tenants with their queries.
- Efficiently handled phone calls and emails, offering clear and accurate information.
Receptionist at MSC Cruise Management (2022-07 – 2023-01)
- Warmly greeted guests, ensuring a professional and friendly first impression.
- Screened and directed incoming phone calls, maintaining smooth communication with both internal and external stakeholders.
- Provided detailed information about MSC Cruises, scheduled appointments, and issued visitor badges.
- Ensuring adherence to security protocols whilst maintaining a safe and secure work environment.
Receptionist at Gilead Sciences (2022-05 – 2022-06)
- Greeted guests and directed them to appropriate departments, maintaining a friendly and professional atmosphere.
- Assisted with various administrative tasks, including filing, data entry, and managing correspondence.
- Delivered exceptional customer service, responding promptly and courteously to visitor inquiries.
Receptionist at Eurofins Scientific (2021-09 – 2022-05)
- Managed front desk operations, welcoming guests and directing phone calls to the relevant departments.
- Coordinated meeting room bookings, sorted and distributed incoming mail, and handled courier services.
- Assisted with travel arrangements for management and monitored car park spaces for visitors.
Receptionist at Toll Global Forwarding (2016-02 – 2021-08)
- Provided excellent customer service by greeting visitors, managing sign-ins, and maintaining accurate records.
- Directed phone calls to the appropriate departments and responded to queries in a professional manner.
- Managed meeting room bookings, office supplies, and ensured the reception area remained organized and tidy.
