Malika Saeed

Bar Assistant with hands-on experience in stock ordering, zero-proof mixology and guest service. Maintains high standards through polite communication, prompt seating and attentive support, helping create positive customer experiences and reliable daily service.

Bar Assistant - Royal Nawaab Pyramid

(2025-11)

• Greeted new customers, answered initial questions and took drink orders.
• Maintained excellent customer satisfaction by providing attentive, friendly and polite service.
• Handled customer enquiries and complaints professionally, ensuring satisfactory resolutions to improve customer experience.
• Managed stock levels and crafted non-alcoholic beverages to enhance drink offerings.
• Operated till, accurately processing card and contactless payments to maintain smooth service flow.
• Maintained brand image by keeping neat personal appearance.

Master of Science - Accounting & Financial Management - Keele University (United Kingdom) (2026)

Master of Business Administration - MBA - University of Engineering and Technology (2025)

Bachelor of Science - Commerce - University of the Punjab (2023)