Malou Salvino

Detail-oriented administrative professional with 16 years of experience in records management, documentation review, report preparation, data tracking, and stakeholder communication. Proven ability to maintain accurate information, coordinate follow-ups, manage administrative processes, and support compliance requirements in complex operational environments. Proficient in Google Workspace, Microsoft Office, and digital collaboration tools, with a reputation for organization, reliability, and strong follow-through.

Brings the administrative expertise and proactive support needed to keep operations running efficiently.

Area Coordinator/Community Development Officer/Project Development Officer at Department of Social Welfare and Development (2016-01 – 2023-12)

• Managed daily administrative and operational activities for a large-scale community development program supported by international funding partners.
• Maintained accurate program records, reports, documentation, and compliance requirements while ensuring timely submission of required information.
• Conducted data verification, documentation review, and information tracking to support program implementation and reporting activities.
• Coordinated with local government units, community stakeholders, and partner organizations through email, meetings, and written correspondence.
• Assisted in monitoring program activities, reviewing reports, tracking unresolved issues, and following up on pending requirements.
• Generated and organized reports using Microsoft Excel and Google Sheets to support management decision-making and program monitoring.

Independent Distributor at Aurion Global Corporation (2018-01 – Present)

• Managed customer inquiries, order processing, and follow-up communications through online channels.
• Maintained customer records, sales documentation, and transaction information with accuracy and attention to detail.
• Processed orders, tracked deliveries, and resolved customer concerns through proactive communication and follow-up.
• Managed online store activities, including social media engagement, customer support, and product promotion.
• Organized sales information and business records using spreadsheets and digital productivity tools.

Bachelor of Science in Commerce - Accounting – University of Nueva Caceres (1986-01)

Master in Resource Management in Resource Management – Central Bicol State University for Agriculture (1990-01)