Malvina Yordanova

I am a flexible and reliable professional seeking employment to grow and apply my skills. I work well in busy environments and maintain high standards. A strong team player, I can also work independently while building positive relationships with colleagues. I am hardworking, organized, and detail-oriented, with the ability to meet strict deadlines and follow safety requirements. Outgoing and tactful, I listen effectively and use initiative to solve problems efficiently and safely.

Store Assistant - Aldi Stores Ltd

(2024-01)

• Delivered excellent customer service by assisting shoppers and resolving queries.
• Accurately operated tills, processed payments, and followed company procedures.
• Replenished and organized stock, ensuring quality, presentation, and rotation standards.
• Maintained a clean, safe, and compliant work environment.
• Supported warehouse tasks, including unloading and organizing deliveries.
• Helped achieve store targets through efficient teamwork and performance.
• Assisted with opening, closing, and cash reconciliation procedures.
• Collaborated with management to improve operations and ensure customer satisfaction.

Production Machine Minder - J.G. Ross Bakers LTD

(2018 - 2023)

• Make sure that products were produced on time and were of good quality
• Ensure all company food safety policies are adhered to
• Accurate and timely completion of documentation
• Ensure compliance of clean as you go/ good housekeeping
• Ensure all High Risk Procedures are adhered to
• Work and contribute to improving quality standards
• Identify and inform Team Leader/supervisor/manager of equipment failure or issues
• Follow up repairs or need for replacement parts to ensure the equipment is safe to use/ mark as faulty if required. Communicate actions with Team Leader/Supervisor/ Manager
• Attend training courses and meetings as necessary to maintain standards
• Comply with company policy and procedures
• To attend any reasonable management request
• Report and take necessary action for any incidents of fire, damage, loss or accidents

Business owner/partner - KMM Cleaning Agency

(2010 - 2016)

• Collaborating with department managers to compile a consistent list of requirements
• Attracting suitable candidates through databases, online employment forums, social media, etc.
• Conducting interviews and sorting through applicants to fill open positions
• Assessing applicants' knowledge, skills, and experience to best suit open positions
• Completing paperwork for new hires
• Promoting the company's reputation and attractiveness as a good employment opportunity
• Managing internship programs
• Keeping up-to-date on current employment legislation and regulations and enforcing them within the company
• Although an owner of the business, I also took part in cleaning for my clients to show for them that I am fully capable of carrying out manual work as well as setting an example for other staff.

House Keeping Supervisor - Grove Hotel

(2003 - 2009)

• Supervise and train housekeeping staff, including scheduling and assigning tasks.
• Ensure all rooms and common areas are cleaned and maintained to high standards.
• Develop and implement cleaning procedures and protocols.
• Conduct quality control checks to ensure work meets established standards.
• Manage inventory of cleaning supplies and equipment, including requisitions for restocking.
• Resolve customer complaints related to housekeeping services.
• Address maintenance issues and report to the maintenance department.
• Monitor and ensure compliance with occupational health and safety standard

Marjampole High School (1983 - 1995)