Mamoonah

Recent First-Class Honours graduate in Aesthetics with a strong passion for skincare, beauty, and the aesthetics industry. Seeking a full-time opportunity within a dynamic and professional organisation where I can represent an ethical beauty or aesthetics brand while continuing to develop my commercial awareness, sales expertise, and industry knowledge. A dependable, adaptable, and motivated individual with a proactive approach to learning, excellent interpersonal skills, and a commitment to delivering outstanding customer experiences and business results.

Skin specialist - Skin NV

(2024-05)

• Driven revenue growth by retailing premium skincare products through personalised home-care routines and in-depth product knowledge, while proactively managing rebooking strategies and analysing client booking patterns to maximise retention.
• Streamlined client communication and targeted promotional email campaigns, alongside creating engaging social media content to drive new bookings and elevate the clinic's digital presence.
• Conducted comprehensive client consultations to design bespoke treatment plans and personalised skincare regimens. Maintained accurate client records, including photographic progress monitoring, while delivering a high standard of care and ensuring excellent client outcomes.
• Overseen daily clinic operations, including opening/closing protocols, reception management, stock control, and the strict maintenance of a safe, sterile, and welcoming clinical environment.
• Formally trained in industry-leading skincare science, including Advanced Microneedling & Microcurrent therapies.
• Chemical Peel Application: Mesoestetic, NeoStrata, SkinScript, BioRePeel, DÉCAAR, KRX Aesthetics, GlyMed+ and Circadia.
• Cosmeceutical Product Knowledge: iS Clinical, Skinbetter Science, KRX Aesthetics and Circadia.

retail assistant - NEXT merry hill

(2023-07 - 2023-08)

• Delivered fast, friendly, and exceptional service on the sales floor, using deep product knowledge to guide customers to the perfect purchases and provide tailored recommendations.
• Maintained high efficiency across all areas of the store, seamlessly managing fast-paced sales floor demands, stockroom organisation, and the accurate processing of deliveries.
• Recognised as a calm, flexible, and proactive communicator who thrives under pressure during peak trading hours, while consistently taking accountability for personal development and growth.

First-Class Honours Level 6-degree - Aesthetics - University College Birmingham (2023-09 - 2026-06)

A Level - Biology, Math, Chemistry - King Edwards College (2021-09 - 2023-06)

GCSEs - Bishop Milner Catholic College (2016-09 - 2021-06)