Team Manager Placement at Wincanton (2024-09 – 2025-08)
- Managed day-to-day department operations and personnel, delivering impactful pre-shift and mid-shift briefings to align the team with daily corporate objectives.
- Analysed workforce KPI data to identify performance gaps; cross-referenced multiple days of operational metrics to conduct targeted performance reviews, successfully increasing overall KPI compliance.
- Championed a strategic cost-saving project by analyzing shift productivity data and dynamically adjusting labor hours to maximise operational efficiency and reduce corporate expenditure.
- Motivated teams during high-pressure cycles while constructively challenging underperformance to maintain a culture of accountability and continuous improvement.
Summer Internship at Berkeley Modular (2023-06 – 2023-07)
- Critically reviewed corporate balance sheets and income statements to identify operational inefficiencies and isolate specific areas for organisational cost savings.
- Conducted an exhaustive review of historic supplier invoices to audit a complex debt issue, successfully isolating the root cause of the financial discrepancy.
- Collaborated directly in high-level supplier meetings to present audit findings, cross-functionally establishing an actionable, mutually agreed-upon financial resolution plan.
Sales Assistant (Temporary) at John Lewis (2024-11 – 2025-02)
- Professionally operated point-of-sale (POS) systems to process card and cash transactions securely, reliably managing balances up to £1,500 per shift.
- Leveraged strong communication skills to manage customer queries, upselling products to increase average basket value for over 20 clients per shift.
- Navigated complex customer grievances and compliance issues with diplomatic professionalism to ensure complete consumer satisfaction.
Store Supervisor at Costa Coffee (2022-10 – 2026-02)
- Overhauled daily site operations by executing strict opening and closing compliance checks, ensuring asset security and store readiness.
- Secured daily branch revenue and maintained internal compliance by managing shift safe audits, till counts, and cash reconciliation.
- Supervised and supported team members through high-volume peak periods, conducting individual debriefs to optimize workforce morale.
Chairwoman at GYG (Global Youth Organization / Society) (2021-09 – 2022-09)
- Facilitated weekly committee meetings, cultivating a collaborative strategy environment to drive fundraising and global awareness objectives.
- Assessed the feasibility of team conceptual proposals and converted ideas into structured, highly organized event execution plans.
- Formally hosted a collaborative strategic summit with Prince Harry and the Archewell Foundation to expand organizational outreach and maximize fundraising impact.
