Mandeep Kaur

Reliable, caring and hardworking individual with experience in customer service and retail. Developed strong communication, patience and organisational skills through caring for a family member and supporting customers in busy retail environments. Quick to learn new skills, work well as part of a team, and always committed to providing excellent support to customers and colleagues.

Customer Assistant - Home Bargain

(2026-05)

• Assisted customers with enquiries and provided excellent customer service.
• Replenished stock and maintained shop floor presentation.
• Operated tills and processed customer transactions accurately.
• Worked effectively as part of a team in a fast-paced environment.
• Followed health and safety procedures and company policies

Sales Assistant - Poundland, Uxbridge - Uxbridge

(2017-07 - 2019-12)

• Handled customer enquiries, complaints and returns professionally.
• Helped customers locate products and checked stock availability.
• Assisted customers in making informed purchasing decisions.
• Maintained professionalism in a busy retail environment.
• Built positive relationships with customers and colleagues

Career Break and Family Care Responsibilities

(2020-01 - 2026-05)

Took a planned career break to care for a close family member and manage family responsibilities. During this time I developed strong organisational, communication, time-management and problem-solving skills. This experience strengthened my caring nature and motivated me to pursue a career in care and support work.

English and Maths-Level 1 - Uxbridge College, Hayes (2026)

Master of Arts - Political Science - Guru Nanak Dev University, Amritsar (2007 - 2007)

Bachelor of Education - University of Kashmir, Srinagar (2007 - 2007)