Manfred Casper

A confident, professional, and customer-focused individual with experience working in fast-paced, high-pressure environments. I have PTS AC & DCCR (Sentinel), handling customer transactions accurately, and providing a smooth service at busy times. Known for my excellent communication skills, I ensure every customer feels valued, supported, and well-informed.

I maintain high standards of safety, cleanliness, and reliability while working collaboratively as part of a team. Trained in Health & Safety and Manual Handling, I take pride in representing my employer with professionalism and a proactive, positive approach. Motivated to contribute positively to your team by delivering outstanding customer experience and consistent operational effectiveness.

Traffic Marshal, Job Centre, Mechanical Jobs, Labouring Jobs - Various Work experience voluntary jobs - Folkestone

(2025-01)

• Traffic Marshal & Logistics: Managed vehicle and pedestrian traffic flow at busy sites, ensuring strict adherence to health and safety protocols and risk assessments.
• Job Centre Support: Actively engaged with local employment services, demonstrating learning agility and a proactive approach to personal and professional development. Admin including data entry which included posting a job on job sites, Project collation and presentation
• Mechanical & Technical Tasks: Applied practical, hands-on mechanical skills and creative problem-solving to assist with equipment maintenance and general repairs.
• Labouring & Site Support: Provided physical and logistical support on various local projects, requiring high levels of resilience, teamwork, and manual handling expertise.

Crew Member - Burger King - Folkestone

(2023-01 - 2023-12)

• Delivered fast, friendly, and accurate customer service in a busy environment.
• Handled customer orders and payments efficiently while maintaining a professional attitude.
• Ensured dining and service areas were clean, safe, and fully stocked at all times.
• Followed safety procedures to ensure customer satisfaction and team wellbeing.
• Worked as part of a close-knit team to achieve service and performance targets.

Motor Mechanic - HIQ Tyres and Autocar - Dover

(2024-01 - 2024-12)

• Provided assistance to customers, ensuring clear communication and service transparency.
• Maintained a clean and organised workspace, complying with safety regulations.
• Supported colleagues across departments to ensure smooth and efficient operations.
• Demonstrated reliability, teamwork, and a commitment to quality and safety.

Work Experience - Papa John's Pizza - Folkestone

(2022-01 - 2022-12)

• Supported cleaning and operational duties while maintaining safety standards.
• Communicated effectively with colleagues to ensure efficient team performance.
• Gained valuable experience in teamwork, time management, and customer service.

Functional Skills - Maths and English (2023-01 - 2025-12)

Level 2 - Motor Mechanics (2023-01 - 2025-12)