Sales and Operation Coordinator - HES - Rotherham
(2026-04)
To administratively and proactively support the UK based general sales team by providing a professional and prompt response time to the company's customers whilst liaising with other internal and external bodies as required. Primarily focusing on sales, hire, repairs, onsite testing & purchasing.
- Producing quotations for customers for hydraulic, pneumatic and electric tools & equipment covering the sales, repair, onsite testing & hire side of the business, while building strong relationships with external customers & business partners.
- Carry out all administrative duties on appropriate systems such as raising general sales & hire orders, creating job estimates, goods receipting, updating customer & supplier accounts.
- Provide technical and commercial support to our customers to assist them in gaining competitive advantage in their respective market.
- Jointly manage the hire processes including formally quoting, organising the generation of picking tickets, allocation of specific stock, despatching through our internal driver & freight partners, invoicing, goods receipting returned equipment ensuring it is fully inspected by the workshop, costing up damaged items & providing full aftercare support to our valued customers.
- Spot the opportunity to increase sales and act upon it – carrying out proactive internal sales support.
- Liaising with suppliers to get competitive re-sale prices to increase job profitability.
- Administer purchase orders for relevant depot, ensuring supplier approval guidelines are followed as per the QMS.
- Ensure that all pending quotations and requirements are organised efficiently and remind sales engineers to follow up as required.
- Ensure effective filing and administrative system to support sales, keep notes on pending quotations and bids.
Project Administrator for the CES PSSR Reverification Project - BOC - Brinsworth
(2022-10 - 2025-03)
- Management of the PSSR team shared email account.
- Creating Written Schemes of Examination for CES pressure systems.
- Training new team member in the project processes.
- Cross checking Process and instrumentation Diagrams with Written Scheme of Examination.
- Daily usage of SAP to extract information and documentation. Daily usage of Office 365.
- Working in complex sheets with mases of data on excel.
- Compile and check excel data sheets to ensure all data is completed correctly and investigate missing data and errors.
- Extract documents and digital documents from several locations, rename and locate them in the correct digital folders.
Customer Service Advisor (Temporary Contract) - Sherwin-Williams - Sheffield
(2022-02 - 2022-08)
- Managing ROI customer accounts.
- Processing orders, raising credits and delivery notes.
- Liaising with carriers regarding delayed orders and POD's.
- Dealing with customer complaints.
- Customs declarations.
International Trade Information Adviser (Temporary Contract) - Department for International Trade - Sheffield
(2022-01 - 2022-02)
- Undertaking preliminary eligibility checks of businesses for services and analysis of development needs through interrogative export diagnostics.
- Providing businesses with information, advice, and guidance appropriate to their needs.
- Undertaking research, producing reports, communications and briefing materials which enable us to connect effectively with businesses in the Yorkshire and Humber region.
- Keeping up to date with export, business issues, trends, legislation, regulation, and opportunities and sharing best practice with colleagues.
International Trade Officer (Temporary Contract) - Doncaster Chamber of Commerce - Doncaster
(2021-07 - 2021-10)
- Customs declarations and certificates of origin.
- Maintaining the International Trade inbox and responding to clients promptly.
- Support, preparation, and delivery of export documents.
- Promoting international trade training courses, events and seminars via newsletter and website.
- Drafting International Trade newsletter.
- Fourth chamber members account management.
Various other roles prior to International Trade Officer - Various
- Export declarations, Import declarations, T1 declarations and Safety and security declarations.
- Liaising with clients regarding import and export declarations.
- Attending client site visits and taking notes.
- Assisting with project planning and management.
- Supply chain mapping.
- Advanced Economic Operator Projects for Traders.
- Competent with C88 forms, international trade documentation & import and export procedures.
- Liaising with Supply Chain Managers and Managing Directors.
- Verifying trade tariffs and commodity codes.
- Gathering and reviewing data from invoices and interpreting data correctly.
- Answering queries through phone calls, emails, and upselling products.
- Outbound telesales calls and market research calls to existing clients and potential new clients.
- Primary contact for all post sale customer enquiries.
- Dealing with customer pre-departure and in resort complaints.
