Undergraduate Business & Marketing Student
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Current marketing undergraduate student seeking a placement contract within the Business, Sales & Marketing industry. I have over 4 years working in sales within the retail industry, with vast gains of experience, knowledge and the credentials to work within a team in order to achieve the aligned shared outcome and goals, the vast evolving environment of the retail industry has attributed and aligned with my current studies of Marketing and allowed myself to link my experiences theoretically and practically thus helping me achieve a 2:1 across my two years I have currently studied.
My attributes consist of great verbal and communication skills through valuable first hand customer dealings, serving customers, communicating in person, virtually and via the telephone and dealing with an array of diverse and challenging scenarios which has amplified my customer service skills and attributes.
Effective Communication: My coursework has taught me the importance of clear and concise communication, which is essential for resolving customer inquiries and issues promptly. I can communicate confidently, empathetically, and professionally, ensuring customer satisfaction.
Problem Solving: My analytical skills have been honed through challenging academic projects, allowing me to quickly identify issues, find innovative solutions, and adapt to changing situations.
Attention to Detail: I understand the significance of accuracy and attention to detail in administrative tasks. This skill, developed through my academic pursuits, helps me maintain meticulous records and provide error-free support.
Time Management: Balancing coursework and extracurricular activities has taught me how to prioritize tasks efficiently, ensuring that I meet deadlines consistently and efficiently manage my workload.
Adaptability: University life has exposed me to diverse perspectives and ideas, fostering my adaptability and openness to new challenges. This adaptability extends to handling various customer needs and requirements.
Teamwork: Collaborative projects in my academic journey have shown me the value of teamwork. I am a team player who can work seamlessly with colleagues to achieve common goals and maintain a positive work environment.
Technology and Certain Software & Programmes: I'm proficient in using a range of digital tools and software, which enhances my ability to navigate customer service platforms and databases effectively.
