Admission Counselor at IMS School (2026-01 – Present)
- Handling student and parent inquiries regarding admissions and school programs.
- Guiding parents through the admission process and documentation requirements.
- Coordinating with management and academic teams for smooth admission procedures.
- Maintaining admission records and follow-ups with prospective parents.
- Assisting in student enrollment and communication activities.
Audit and Compliance at TATA Consultancy Services (2022-01 – 2026-01)
- Prepare evidence for audits according to the audit plan for KPMG, SOC and GT.
- Handle both external and internal audits.
- Track and publish CR/Ticket dashboards for management.
- Monitor and follow up on the closure of security compliance issues; publish relevant dashboards.
- Track and arrange training sessions for teams.
- Follow up with teams on mandatory training and competency requirements.
- Prepare and maintain process-related, audit-related and centralized documentation.
- Create presentations for monthly and quarterly management reviews.
Senior Executive / Team Lead at ITM Business School (2018-01 – 2022-01)
- Managed a team of 12 people from various backgrounds.
- Handled lead nurturing through bulk mailers, WhatsApp and SMS.
- Created and coordinated communication and promotion policies with vendors.
- Prepared daily, weekly and monthly reports for different lead sources.
- Achieved given targets consistently.
- Called students and explained programs when required.
- Data sorting and uploading.
